Late Fees on Renewals
Currently:
Memberships that renew have a renewal date associated with them. If the member has not initiated the renewal after the date, automatic actions can take place, such as changing the membership status, etc. Actions can progress over days: for example at 7 days the membership might change status to Pending Renewal, and at 14 days be archived.
Proprosed:
Along with these changes, a "overdue fee" could be added as an extra cost fee. Depending on how much time has passed since the registration date, the admin could choose to apply this charge as a flat amount. For example, if they renew within 7 days of the renewal date, there might not be a lapsed fee. But, if they renew 14 days or more after the renewal date, they may have to pay $20 late fee. This is to encourage members to renew early.
anonymous_206.223.175.10
shared this idea
-
jkunrein
commented
I agree with HHuckeba that it would be great to have preferential pricing for current members (members whose membership has not expired yet). It seems it might incentivize members who don't renew until they need to "use" their membership again.
As a workaround, is it possible to use coupons for this? For example, on June 1, could I send an email to all members whose memberships expire in June, with a coupon code for $10 off of their renewals through the end of June? It wouldn't match up to people's renewal dates exactly, but it would be a pretty fair workaround.
-
VCOMA
commented
We currently handle this by creating different membership levels. After the deadline for renewal the setting is to change the membership level to the higher rate level. It works quite well.
What would be nice to have is the reverse. For those members who have been with us for several years and have consistently renewed ontime, having the ability to automatically change them to a "member in good standing" level at a reduced rate after a certian time period would be nice. We currently do this manually but it's not consistent and is a lot of work.
-
Heather Huckeba
commented
I would like to see something like this, although I don't want it to seem too punitive. I want it to be more encouraging in a positive way rather than punishing in a negative way.
I was thinking that a "new" membership could be say $30 a year. As long as you renew within a set time (maybe 1 month of expiration) then "renewals" could be $25. But if you fail to renew within that time, you would basically have to pay the "new" price again. This would actually give a financial incentive to keep membership current. Right now, there's not really any "penalty" for people who fail to renew. But I would hope our members would see it more as a discount or reward for renewing, as opposed to a penalty or punishment for not renewing. Subtle difference, but I think it's important. If it's too negative, folks may just not renew.
