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Customize text for unsubscribe options shown on member profile page

We'd like to be able to customize our unsubscribe messages. When a member unsubscribes to our mailings, we feel the options are a little confusing to our members. Being able to add a simple line or two about how these options relate to our specific club would be great.

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    GLTFGLTF shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

    10 comments

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      • YnezHennYnezHenn commented  ·   ·  Flag as inappropriate

        Agree with GLTF. We have 4 different eNews options for our members. Some of our members would prefer to receive eNews A, B, and C, but not D. Currently, I have a profile field set up to capture this information, but it's confusing for our members. On the Contact profile page under the Email subscriptions tab, at a minimum it would be ideal to at least be able to edit the text that appears on that page. For example, I could change it from "Mass emails from administrators, such as newsletters and other important notifications" to something more specific to the eNews that my member can select from.

      • Evgeny aka Apricot KernelAdminEvgeny aka Apricot Kernel (Product Manager, Wild Apricot) commented  ·   ·  Flag as inappropriate

        I merged 2 similar threads here - one request was just about changing text to another one, this one was about more advanced option, customize this text.

        Multiple organization have their own reasons/comments for unsubscribe options so I believe it's not enough to have just a static text (whatever it is), there always will be one wanting another text.

        So I would focus this thread on ability to define custom text to be shown on member profile page in email subscription section.

      • Dmitry ButerinDmitry Buterin commented  ·   ·  Flag as inappropriate

        I would really appreciate comments from others - if were to make this change, we want to ensure the suggested text is acceptable to other clients.

      • Sharon GrahamSharon Graham commented  ·   ·  Flag as inappropriate

        The quick fix to this is so easy and would help any administrator sending messages to the membership, I'm wondering why there are no comments to this.

        Change the text to read:

        eNewsletters and eMails

        Messages from administrators, such as newsletters, news, and other important notifications.

      • Sharon GrahamSharon Graham commented  ·   ·  Flag as inappropriate

        Ideally, we would prefer to edit both the headers and text on on the member's profile email subscription page. It currently sounds like we indiscriminately send email blasts and newsletters. We have very specific industry news that we send. We do not want our members to misunderstand and unsubscribe because they think they are going to be spammed.

        Current Text:

        e-Newsletters and e-mail blasts

        Mass messages from administrators, such as newsletters and other important notifications

        Preferred Option:

        Give WA Administrators the ability to change the text themselves.

        Quick Fix:

        Change the text to read:

        eNewsletters and eMails

        Messages from administrators, such as newsletters, news, and other important notifications.

      • Jody MacKercherJody MacKercher commented  ·   ·  Flag as inappropriate

        This would also be helpful to meet US CAN-SPAM Act rules which require specific information such as organization name and physical address. Rather than having to format it in each message, it would be better if it could be managed in one place and automatically incorporated into the message.

        Altrernately, it would be useful to be able to create one or more user-defined fields at the organization level which can be inserted into the e-mail message.

      • GLTFGLTF commented  ·   ·  Flag as inappropriate

        Sure, right now, these are your options (excluding forum subscriptions). First, it makes sense in terms of priority to list these in the opposite order. Here's an example of what you currently see:

        Event Announcements - Automatic event announcements. Receive advance announcements about upcoming events.

        Manually Sent Emails - e-Mails and e-Newsletters. Messages from administrators, newsletters and other important notifications.

        ---

        Here's what I would like to show instead:

        Manually Sent Emails - This includes e-Mails and e-Newsletters from our Board of Directors and other club administrators. This includes our Ad Out Newsletter and Weekly Happenings, roughly 1-2 emails per week. If you unsubscribe to these emails, you will not be notified of any upcoming events or informed of other important notifications. We do not recommend you do this if you wish to continue being an active club member. (Note, if you wish to be removed from our yahoo groups which include emails from other members, please contact our Membership Director at membership@club.org)

        Event Announcements - These are only for automatic reminders of announcements related to events you have already sign up for, not for upcoming events and will not prevent you from being notified of changes to the event schedule, rain delays, etc. This is usually one email per event.

        (Note, I know that isn't exactly how the event announcements are meant to work, but that is how we use them in our club. We do not generally use more than one of the automatic announcements as it ends up being way too many emails sent to our members. )

        Thanks!

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