Improve Website Navigation by Using Standard Dropdown Indicators
We've just launched our new Wild Apricot website and Members-Only portal after several months of implementation.
Within the first day of launch, one of our members (a CEO) reported confusion with the website navigation. He interpreted:
HOME > DIRECTORY > PRESENTATIONS
as a breadcrumb hierarchy (similar to Windows File Explorer or many websites) rather than three separate navigation items with dropdown menus.
Once he explained his thought process, I realized his interpretation was completely understandable. I suspect many other users may make the same assumption without ever mentioning it.
I would encourage the Product Team to consider one or more of the following improvements:
- Replace the right-facing ">" with a standard dropdown indicator (▼ or ▾) for menu items that contain submenus.
- Increase the spacing between top-level navigation items.
- Provide an optional theme setting to display dropdown indicators.
These are common navigation conventions on modern websites and would improve usability without changing existing functionality.
As an organization whose members are CEOs and senior executives, we want our website to be as intuitive as possible. I believe this enhancement would benefit all Wild Apricot customers, not just our organization.
Thank you for considering this suggestion.
Jody Ferguson
Adaptive Business Leaders
Jody Ferguson
shared this idea
