automatic emails sent by system are not in the email log
When the system sends an automatic mass email such as a Renewal Reminder to all members, the email sent should be logged in the Email log just like manual mass emails. This would allow us to see if there were any failures in the automatic distribution. We should also have the Resend to Failures functionality to resend to members that did not receive the initial automatic distribution.
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Puppyroup
commented
I came across this older discussion and wanted to add that having those automated emails show up in the log would make troubleshooting so much easier. I’m curious if anyone has found a workaround, even a partial one, for tracking failed renewals. Has support given any updates on whether “resend to failures” is on their radar?