If clients such as myself can't change or update the default avatar (silhouette that vaguely looks like a person), then WildApricot should update it on their end. The current generic avatar is low quality, ambiguous, and even creepy. Many of my members have not uploaded avatars, so it makes the site look unprofessional and uninviting. This would be a ridiculously easy change, but since WildApricot hasn't bothered to add a feature that would solve this that was suggested in 2015, I'm sure this request will go into limbo, too. Too bad, considering how much I'm paying per month.