We need more flexibility in the configuration of automatic messages around renewal:
1. We would like to send out the first reminder as an advance announcement before sending the invoice.
2. The current post renewal date messaging allows only two phases. We would like to have three:
Phase 1. 1st overdue warning (grace period notice)
Phase 2. 2nd overdue notice, membership changed to „lapsed“
Phase 3: 3rd overdue notice, membership suspended and renewal invoice voided
As it stands now, we must perform phase 3 manually. This requires individually voiding and editing each renewal invoice and individually suspending each unpaid membership, tasks which could easily be automated.