Required Fields Filled in Before Renewal is Completed
We have added a few required fields for new members and existing members. However, when you go to renew, the system does not note that the renewal remember has required fields that are now blank. If the member goes to edit profile, then the prompt is there to make sure required info is filled in. We have asked members to do this but we have 4000 members and it's not working voluntarily. We need a way to force members when they renew to make sure if their profile has "new required fields" that they are filled in before completing the renewal process? Anyone else need this option?
Mary Williams commented
Yes, I'd like that for members of record that did not sign & date a liability waiver or add their profile picture as we have requested for over 1 year. Still have some members that even with pleading phone calls and text messages, fail to do this.