Re: Forgot Password Request. The email that is sent after entering an email address and the code, cannot be customized. Our organization customizes all of our emails with a logo and try to make them as user friendly as possible. Example: the first line reads "A request was made to recover a lost password for this email address at https://(name of organization).wildapricot.org/. Instead of the URL, why not just give the name of the organization. But, I really want to be able to customize this email.