Becky Parsons
My feedback
137 results found
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74 votesBecky Parsons
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3 votesBecky Parsons
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20 votes
An error occurred while saving the comment Becky Parsons
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10 votes
An error occurred while saving the comment Becky Parsons
commented
Yes, this is annoying and easy to miss! Every time I change a member level I have to screen print, or write down, the member renewal details, because it's necessary to manually roll back the dates after the member level is changed. Please fix!
And regarding member bundles, our members never log in. So when someone leaves employment and is no longer able to be in the bundle, I am the one who must remove someone from a bundle. It's a real pain in the neck. And especially when the bundle administrator leaves employment but the others remain in the bundle.
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4 votesBecky Parsons
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256 votesBecky Parsons
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An error occurred while saving the comment Becky Parsons
commented
Every time I train a new volunteer Newsletter Editor they always describe our software as "clunky", and after a couple months they are ready to quit. In WA, designing a professional looking newsletter is a lot harder than designing a professional looking web page.
1. Please allow us to insert layouts into emails as we go, just as we can do in web page design. Your template layouts are so limiting. Picture layout is difficult at best.
2. Please create a caption space for picture layout in email blasts.
3. And yes, please allow folders for templates to be set up.
4. And yes, please allow paragraph spacing flexibility in emails so we don't have huge spaces between paragraphs.
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16 votesBecky Parsons
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4 votesBecky Parsons
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486 votes
Team Husky
responded
Sorry for the late update.
The first step was finished and emails can now be carbon copied to contact’s alternative emails. To do so the contact fields which store the alternative emails must be explicitly marked on the email setting page.
Unsubscribing will unsubscribe all alternative emails simultaneously because they all belong to the very same account. The person clicking “unsubscribe” is warned about this on the unsubscribe page.
For now we paused the development of this feature. but not for good. :) So I’m changing this wish status back to “collecting comments”.
Thank you everyone for a valuable feedback.
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28 votesBecky Parsons
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98 votesBecky Parsons
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An error occurred while saving the comment Becky Parsons
commented
This would be very, very valuable. Is there any action planned for this?
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86 votes
An error occurred while saving the comment Becky Parsons
commented
Bringing the need for multiple donation types into 2017 . . . I'm summarizing a request from 2 years ago:
1. We need to be able to create multiple donation types, with unique fields applicable to each particular type. At present we have to use radio buttons for donation type, which the donor must wade through and make a selection.
2. Donation type needs to be a macro for automated and manual emails.
3. Donation type needs to be a search criteria and print criteria in the "advanced search" section for contacts.
4. Donation type needs to appear in the "donations" standard financial reports. We need to be able to select donation reports by type, date range, member; and to export that information to create our own excel report.An error occurred while saving the comment Becky Parsons
commented
Unlimited donations:
1. We need to be able to create multiple donation types, with unique fields applicable to the particular type. At present we have to use radio buttons for donation type, which appear for all donations but not in the standard donations listing or reports.
2. Donation type needs to be a macro for automated and manual emails.
3. Donation type needs to appear in the "donations" category, and we need to be able to select donation reports by type, date range, member; and to export that information to create our own excel report.Becky Parsons
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An error occurred while saving the comment Becky Parsons
commented
Hello - We now have 10 different individuals making requests for unlimited separate donation forms. We're told 10 is the magic number to be elevated for programming!
Please advise on what we can expect regarding this request. Thank you!
An error occurred while saving the comment Becky Parsons
commented
I am sending out an appeal to all - if you need the ability for separate donation forms please make a request to WA. We have 3 different donation types, and must list them all on a single donation form with radio buttons for the donor to select. Then we have to give them directions to be able to select the correct donation category.
Additionally, with one of our donation types, we encourage members/contacts to make a gift donation in someone's name, and we want to include those custom fields on only the one donation form that a gift donation would be applicable. If you have similar needs, please respond! WA says this is not on the development list until one more client makes a request. This is really important to us, and I assume to others as well. Thank you!!
An error occurred while saving the comment Becky Parsons
commented
As a postscript to the comment I just made, please refer to the request post I submitted on this subject on Oct 1, 2012.
This holiday season will be the THIRD YEAR since that post that I will have to spend hours revising our donation format and manually obtaining the names and contact information for the people in whose names gift donations will be made over the holidays.
I'll have to create a comment field in the donation form with special instructions to ask donors to key in the name/address/email/phone details for the names in whom the donation is being made. Without blanks to fill in, I rarely get complete information and have to make follow-up contacts.
And that comment form with instructions makes it really confusing for donors of our other donation types. For example, we like to do end-of-year fund raising campaigns, which occurs at the same time as gift donations. Trying to work all that into our only donation form is a SUPER MESS.
The holiday gift donation and end-of-year campaign are in addition to our three ongoing year-round donation types.
It is still October - is it possible for WA to commit to having at least some of our requests for multiple donation forms completed by early December?
Thanks and very hopeful,
Becky Parsons
Sustainable TallahasseeAn error occurred while saving the comment Becky Parsons
commented
I have posted requests for unlimited separate donation forms in the past, but am weighing in on this again. Our organization has three separate major donation categories. Donations and membership dues are our lifeblood, and donations need to be inviting and easy.
I've had to make cumbersome work-arounds to accommodate our three donation categories, including sending manual thank you emails instead of using the generic automated email - much more manual work on my part.
I was under the impression from WA's comments in 2013 that this would be a feature in 5.1. Please advise! This is THE MOST important issue for our organization. Thanks!
An error occurred while saving the comment Becky Parsons
commented
Glad to know we can expect this to happen. What is the timeframe for version 5.1 to be released?
An error occurred while saving the comment Becky Parsons
commented
I have seen requests going back to 2009 on this subject - it's a very critical issue for non-profit organizations. We can't operate without donations and we need all the flexibility we can get in the software to accommodate donations. Can you advise the status of these enhancements becoming a reality? Thanks!
An error occurred while saving the comment Becky Parsons
commented
As an important addition to this request...
We need the automated "donation confirmation email" to contain an acknowledgment reference to the specific type of donation the donor selected.
When you update the software to allow multiple separate donation forms, please also revise the automated donation confirmation email to refer to to the donation type.
For example, if someone makes a donation to the xyz fund, the letter should state that. If soeone makes a donation to the abc fund the letter should state that. If someone makes a donation in honor of another individual, the letter should state that.
An error occurred while saving the comment Becky Parsons
commented
It is important for our organization to have separate donation forms for different fund raising campaigns. On an ongoing basis, we have 3 different standing donation types that all reside on one form with radio buttons for selection. It already looks "cluttered" to the user.
Now our organization is creating a new seasonal donation where people can make a gift donation in someone's name for Christmas. This requires the addition of a special field for the name of the person whose name the donation is being made for. We plan to run this only during the holidays, then re-activate this type of fund raiser at other times of the year for different promotions. With the existing form, this would require adding to and deleting every time we have a different fund raising promotion - and it would make the form even more confusing to the user.
We need unlimited donation forms, so that we can create unique donation campaigns for specific donation types and make them visible or not as we chose to use them. Please make this happen asap! Donations and membership renewals are a non-profit's source of funds - as our software provider we need for you to make the process to be super easy and seamless to the public.
That issue is the reason I am not using the "additional email" function. It would leave me without accurate information about sent emails.