Robin Sapiro

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  1. 25 votes

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  2. 20 votes

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    3 comments  ·  Wishlist » Emails  ·  Flag idea as inappropriate…  ·  Admin →

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  3. 15 votes

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    5 comments  ·  Wishlist » Emails  ·  Flag idea as inappropriate…  ·  Admin →

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    Robin Sapiro commented  · 

    Added variation would be to select all members in the initial selection and then be able to deselect from list or to have an additional option when selecting recipients of excluding certain members/groups

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  4. 6 votes

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    3 comments  ·  Wishlist » Emails  ·  Flag idea as inappropriate…  ·  Admin →

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    Robin Sapiro commented  · 

    Could also be used to automatically send a member birthday or anniversary wishes based on a date field - well not really a date field, but a month/day field in their profile so that they get this email automatically say on the first day of the month of their birthday/anniversary

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  5. 1 vote

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    1 comment  ·  Wishlist » Emails  ·  Flag idea as inappropriate…  ·  Admin →

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    Robin Sapiro commented  · 

    In the member level renewal settings, you have the option to specify how many days before/after the renewal date the various reminders go out.

    So just change that to a period suitable for you. We renew on September 1 each year, but prefer that our notifications go out on a Sunday, so each year I just edit the number of days prior to renewal to send out the emails.

    Unfortunately there is no function to control the time of the email. Seems to me that they usually go out sometime between 1am and 7am

  6. 6 votes

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  7. 9 votes

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  8. 167 votes

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    118 comments  ·  Wishlist » Forums  ·  Flag idea as inappropriate…  ·  Admin →

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    Robin Sapiro commented  · 

    A viable interim solution would be to include the forum subscription data in the data export options just as the following is already included:

    Subscribed to emails
    Subscription source
    Opted in
    Event announcements
    Member emails and newsletters

    Then also allow the modified data to be imported back in again.

    This would allow the administrator to do bulk updates for members as new forums are added. The user could of course unsubscribe if they wished

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    Robin Sapiro commented  · 

    Totally agree that there are many good ideas on the wish list forum on many different topics. Fully understand that WA only has so many resources and that all this stuff takes time, effort and $$.

    However it should also be noted that many of the comments posted to the wishes are just a request for a status.

    These status requests are for any/all of the following reasons:

    1. Original suggestion was created by WA ages ago
    2. Proposed design (as in this case) posted by WA ages ago
    3. Just flat out no responses ever posted by WA

    Personally I always feel that updates to these items just go into a great big black hole. Hopefully I am wrong on that but when you never (seldom) see any responses or updates from WA ???

    I would really like to see that the folks at WA do the following:

    For any wish that has had any update from a customer since the last WA update to the wish - post a WA response within say a week.

    For all open wishes - post a status update say every month or 3 weeks.

    Yes this does require some additional work (and resources) for WA, but on the other hand it keeps us the users (those who provide the $$$ and make decisions about staying with WA or looking/moving to other products) actually feel that WA does take note of our wishes and that some of our wishes that could effect our decisions are being noticed.

    Ideally we also start to see some possible time lines to implementation of the wishes.

    Understanding fully of course that sometimes plans and timings can change for all sorts of circumstances.

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    Robin Sapiro commented  · 

    Proposed design was posted over 2 years ago. When is it likely to be implemented?

    Wonder if anyone from the WA team actually reads these posts and will respond.

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  9. 14 votes

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  10. 48 votes

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    29 comments  ·  Wishlist » Finances  ·  Flag idea as inappropriate…  ·  Admin →

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    Robin Sapiro commented  · 

    Hi Glenn,

    It really depends on what you want to charge your Canadian/US members for in their own currency.

    If you are talking about things such as WA membership dues, WA events or anything sold in the new WA store, you are currently limited to the currency designated in your global site payment settings options as described in my post to Roger below a few days ago.

    On the other hand, you can also 'sell' stuff through a PayPal account directly - assumes that you use PayPal as a payment processor (but possible that other payment processors have similar functionality.

    PayPal supports just about any global currency irrespective of which currency you define your PayPal account as.

    PayPal allows for the creation of PayPal buttons where you can specify a set amount for an item (or whatever the purchaser wants to pay - great for donations) and the currency that you are charging in.

    The Button creation tool generates code to link to the button on the PayPal site either from a web page (pretty picture) or from within an email (just the URL).

    You can see an example of this implementation as a web page (CAD only) at: https://hodtoronto.com/Golf_Payments

    2 Donation options that we have configured (US and CAD) can be viewed at:

    http://donate.hodtoronto.com/US
    http://donate.hodtoronto.com/Donate

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    Robin Sapiro commented  · 

    Hi Oleg,

    You are welcome - however that being said - multi currency (and multi payment processor) support is still a major requirement. When is that going to be provided?

    Not having this totally prevents us (and other WA customers) from hosting multiple chapters on a single site and thus significantly increasing the operating costs for our chapters.

    We would even be open to some level of additional charge for such a feature - just as long as it gives us a significant reduction of our current multiple site costs

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    Robin Sapiro commented  · 

    Hi Roger,

    Multi-Currency is a requirement for a WA site to be configured to use more than 1 currency - eg BOTH USD and CAD as opposed to the current restriction of only a single currency.

    Within the list of single currencies supported there are quite a few, including Singapore dollars - SGD.

    From the Admin View - Click Settings/Finances/Payment Settings/Edit and you can choose the SINGLE currency that you want to operate your site in.

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    Robin Sapiro commented  · 

    Hi Oleg,

    So you are not planning on doing this in 'the nearest future'.
    Exactly what does that represent in terms of months or years? It is really a very vague answer.

    You have as I read the above status 'Collecting Comments' been in this status since July 12, 2015. That is about 2 years 7 months now.

    In all fairness to your customers, I would have expected that by now you have some idea of how to do this, the effort and cost to implement.

    I feel that overall for all requirements from your customers that the feedback from Wild Apricot in respect of progress and possible availability is very poor. We never hear anything about when enhancements might be implemented until they suddenly get announced as available.

    As part of a multi chapter group (Canada, USA, UK, Israel and South Africa) this is a key factor for us to expand the use of Wild Apricot across about 30 chapters.

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    Robin Sapiro commented  · 

    In order to support members in different countries, need the capability to set membership rates for different levels in different currencies. Also need to be able to select currencies for each event. Related to this, need to be able to associate a different PayPal account for online payments for each member level and event. Maybe even different payment processor.

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  11. 22 votes

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  12. 475 votes

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    210 comments  ·  Wishlist » Emails  ·  Flag idea as inappropriate…  ·  Admin →

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    Team Husky responded

    Sorry for the late update.

    The first step was finished and emails can now be carbon copied to contact’s alternative emails. To do so the contact fields which store the alternative emails must be explicitly marked on the email setting page.

    Unsubscribing will unsubscribe all alternative emails simultaneously because they all belong to the very same account. The person clicking “unsubscribe” is warned about this on the unsubscribe page.

    For now we paused the development of this feature. but not for good. :) So I’m changing this wish status back to “collecting comments”.

    Thank you everyone for a valuable feedback.

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    Robin Sapiro commented  · 

    As the secondary email address is implemented now it is limited (as I see it) to the situation where a member would like to have their emails sent to both their home and business address for example. When they want ALL their emails sent to both addresses.

    As some examples of what we would like to achieve, we send our members an email in the month of their birthday and wedding anniversary with best wishes for the specific occasion. For wedding anniversaries, we also want to send a copy of the email to their spouse. For both occasions we also want we also want to send a copy of the email to the president so that the president knows who all received these emails in order to personally wish them at our next monthly meeting if they are present.

    So to achieve this, we need 1 or both of the following functions:

    1. For each email template define additional email address fields that all those emails will be sent to.

    2. In the email workflow - in the recipient step - allow for additional email fields to be selected or additional recipients to receive CC emails. The CC fields/recipients will get the same email sent to the original recipients - ie original recipient's name etc

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  13. 54 votes

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  14. 7 votes

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  15. 20 votes

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  16. 5 votes

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  17. 79 votes

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  18. 93 votes

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  19. 5 votes

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  20. 5 votes

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