Team Husky
My feedback
44 results found
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2 votes
An error occurred while saving the comment An error occurred while saving the comment Team Husky
commented
Hello Randall,
If you send an email from the wizard to yourself with the desired reply-to, you can go to the email log and save it as a new email. The reply-to wouldn't be yours. You don't have to go through the whole email wizard, you can change recipients at the 4th step and send an email at the 5th.
Lily,
Emailing development team -
5 votes
An error occurred while saving the comment Team Husky
commented
Hello Randall,
Did you mean that in all emails which are sent from event module there should be reply-to of an event creator?
Lily
Emailing development team -
74 votes
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30 votes
An error occurred while saving the comment Team Husky
commented
Hello,
Thank you for your feedback and we apologize for changing things that you might have gotten used to.
As Mary mentioned above, now you should go to the log first or create a template, or create a template from a sent email.
We will definitely think about your suggestions and problems which you’ve faced to and see what we can do.
Lily,
Emailing development team
Husky crew at WildApricotAn error occurred while saving the comment Team Husky
commented
Hello Jennifer,
thank you for pointing out this case. It sound like you want to have a template for your emails, so they look alike and use old email draft to do that.
Could you tell us exact steps that you followed before new email design? What did you do with the new email, once you saved it, or did you send it right away?
How did you solve your problem in new interface?I’m looking forward to hearing from you.
With regards,
Andrew
Husky Team at Wild Apricot
Emailing development crew -
3 votes
An error occurred while saving the comment Team Husky
commented
Hello Cheryl,
Thank you for your feedback.
We understand that there’s a bit of confusion about the “X” button, and we’re planning to address it sometime soon.Lily
Emailing development crew -
16 votes
An error occurred while saving the comment Team Husky
commented
We are "Husky" development team at Wild Apricot named, responsible for emailing area of the product.
We've already made big improvements to our emailing workflow which will be our next release. But to move further we need your help.
If you’re willing to help us, please follow the link below and answer a few questions.
https://forums.wildapricot.com/forums/308932/suggestions/15423798
We're looking forward to reading your feedback.
Lily, Husky Team at Wild Apricot
Emailing development crew. -
104 votes
Evgeny Zaritovskiy
responded
We’re looking into this request in much broader context – we want to simplify overall management of contacts, lists, saved searches. Saved search should be perceived as smart lists and provide quick access to various contact and member groups.
An error occurred while saving the comment Team Husky
commented
We are "Husky" development team at Wild Apricot named, responsible for emailing area of the product.
We've already made big improvements to our emailing workflow which will be our next release. But to move further we need your help.
If you’re willing to help us, please follow the link below and answer a few questions.
https://forums.wildapricot.com/forums/308932/suggestions/15423798
We're looking forward to reading your feedback.
Lily, Husky Team at Wild Apricot
Emailing development crew. -
9 votesEvgeny Zaritovskiy
responded
An error occurred while saving the comment Team Husky
commented
Hi, Paul
As you probably know, html elements have many styles targeting them, and the editor only gives the final, computed value.
This problem which you described is more complicated, we (as a emailing dev team) will address it to Editor developers.Have a nice day,
Alexis. Husky crew at Wild Apricot (Emailing development crew).An error occurred while saving the comment Team Husky
commented
Hi, Paul.
Thanks for explanation.
I really, can't understand how it's possible that themed styles have an impact on styles in email editor. Never seen such situation yet.Editing area is separate iframe, which prevent themed styles impact.
More, in our last releases we've changed our template structure and made it layout-base (indestructible structure with several editable areas). Each template has it's own basic typography.Maybe, you should take a look on our new templates (you can find it on Email Templates page in Basic and Themed categories) and try use them?
If you can record a short video with your problem and send to us (husky.crew@wildapricot.com) it will be great. Thanks.Regards,
Artem. Husky crew at Wild Apricot (Emailing development crew).An error occurred while saving the comment Team Husky
commented
Hi, Paul.
Thanks, that you focused our attention on this problem. Sorry for this experience. We have an issue on this theme already.
It's not correct that in email we allow to use themed fonts, and i can explain why.
Email clients have very poor support of fonts. Technically, you can use any font you like in an email. But you can not predict what email clients your subscribers use.
And I recommend you to use in emails web-safe set of fonts and you can be sure that most of your subscribers will see those font which you used in email.The following set of fonts are considered web-safe:
Arial
Comic Sans MS
Courier New
Georgia
Lucida Sans Unicode
Tahoma
Times New Roman
Trebuchet MS
VerdanaIn future releases we'll plan to fix this bug - displaying themed fonts in email editor dropdown, and allow to use only web-safe fonts in emails.
Regards,
Artem. Husky crew at Wild Apricot (Emailing development crew). -
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Hello Randall,
I forgot to mention that you can check everything you need inside the wizard. If you fill out the recipient step first, you can return to the preview step and send a test email. In the received message you'll see subject, reply-to and design of your blast.
The preview step located before the recipient step because we know about formatting problems and there are a lot of users which pay more attention to a correct design appearance of their blast.
Hope it will be helpful for you.
Lily