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  1. Mapping location of members

    For trade associations, it would be great for companies to be able to indicate where they are located, so everyone can search for local companies.

    then to sort and map companies by their indicated locations, would be phenomenal.

    299 votes

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    123 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →

    Happy to announce that ‘Members location mapping’ feature is released for all our clients in version 6.11.
    Now, with our new gadget, you can display an interactive map that shows where your members are located, and displays information about each member.

    We highly recommend reading the setup instruction: https://gethelp.wildapricot.com/en/articles/1601

    More about version 6.11:
    https://gethelp.wildapricot.com/en/articles/1647

  2. Provide simple site use instructions for members

    We have just joined and created a great website that includes profile management, news blogs, event registration and forums. One of the reason we chose WA was members could interact with all of these features without admin intervention. The WA help seems to be oriented to Admins, not users. I now have to develop user friendly instructions on how to use these features. I could not find user instructions on WA and recommend drafts for end user use of the gadgets.

    9 votes

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    3 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  3. Renewing archived bundle membership

    The current behaviour for renewal for a bundle membership which has lapsed and been archived means that the bundle admin is renewed correctly, but the bundle members are not.

    Instead of being renewed the bundle members show up as lapsed, even though they should be taking membership data from the bundle and the bundle has been renewed. To fix them I've had to remove and then re-add the member to the bundle.

    Bug or by design? Either way doesn't seem to make sense if the bundle admin has renewed.

    2 votes

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    3 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  4. Prorating membership levels with recurring payments

    I know that this feature is not available, but I am wondering if there is a workaround or another solution to address prorating membership levels with recurring payments. My client's problem is that if a member signs up before the renewal date of July or January 15 they are charged $100 when they join and then another $100 on July or January 15th. For example we had 23 members sign up in June and pay $100. They were charged $100 again on July 15th. Do you have any recommendations for handling this situation?

    2 votes

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    5 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  5. Membership Trends Reporting

    Retaining your membership is important to your organization. While Wild Apricot gives you the ability to do automatic renewals and send out reminders for non-automatic renewals, some have suggested that it would be handy to be able to report on this.

    Suggested
    Create the ability for administrators to be able to run reports on renewal rates for members.

    The important thing for this is that we identify what information should be in the reports. At first blush, I can imagine:
    * In a year, how many renewals were done before the renewal date, on the renewal date, and then certain…

    324 votes

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    142 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  6. Allow discounts for membership renewals

    We'd like ot offer discounts at renewal time. We are not set up on automatic renewals. We did set up discount codes.

    Is this feature available? I can't find the topic in the help files and when I process a renewal I don't see a field for discounts anywhere in the renewal process or the shopping cart during checkout.

    157 votes

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    74 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  7. Generating membership cards and certificates

    Current behavior:
    Membership certificates/cards can be produced by running a search, exporting records and using something like MS Word mail merge

    Desired behavior:
    Ability to directly setup in the system layout and fields for membership certificates/cards and then to print them using common label formats.

    Notes:

    Details about specific desired formats/layouts/label sizes would be appreciated.

    378 votes

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    159 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
    Resolved  ·  Team Membership responded

    Hello, dear supporters!
    This suggestion has accumulated many votes over years and is one of top 3 in “Members” category.
We’re happy to announce that the Membership Card is now ready for your use! Some of you already participated in beta-testing of this feature and using it already. We really appreciate your participation, time and feedback.

    
As all big threads, this one contains several suggestions. Some of them are covered in the release, some are not. Let’s jump into it.

    What released: Members can download and print membership cards using the design you create with the templates provided. Once you design and publish your card, members can view, download, and print their cards from their member profiles.

    What is not covered yet:
    - Membership certificates https://forums.wildapricot.com/forums/308932/suggestions/8825803
    - Certificates for attendees https://forums.wildapricot.com/forums/308932/suggestions/19171474
    - Ability to put Barcodes or QR codes on the card. We are conducting technical analysis of this update. https://forums.wildapricot.com/forums/308932/suggestions/31925269
    -…

  8. Prevent Accidental Large-Scale Archiving

    Our membership director has accidentally archived hundreds of membership records twice in the last two months. I'd like a feature to prevent large-scale accidents. Perhaps an extra step or an extra privilege setting to archive more than a few records at one time.

    3 votes

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    1 comment  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  9. Not show member level on member registration

    When a user is registering as a member:
    • Hide fees
    • Hide subscription period
    • Hide recurring payments

    These should all be options. When you have a volunteer organization, each of these is off-putting. We need to be able to imagine these elements, however volunteers are put-off that there might be payments or that they might expire as a volunteer. Please create options to hide these.

    1 vote

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    0 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
    Resolved  ·  Evgeny Zaritovskiy responded

    This is totally possible now:
    - create a membership level like “Volunteer”, set price $0 and renewal period “Never”
    - create a web page add a “Membership application” gadget there
    - in gadget settings, choose only this level

    When you do so, the application form won’t show any price or period of time.

  10. User ID field: Give Option to be Admin Access Only

    Currently, members see the Wild Apricot assigned User ID in their profile. I understand why it's important for the database, but showing it to the members is confusing for them, especially for organizations whose members already have a different type of ID #. First Name is a system field too, but it has the option "For administrator access only." Please add this option to User ID. Currently the only way to hide it is using CSS to set the display to none, but I cannot target the row for User ID in the Privacy area where members determine what to…

    9 votes

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    4 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  11. Suspend Expired Memberships instead of Archive

    Option to set expired memberships to "suspend" instead of "archive" if membership is not renewed in a specific time frame.

    26 votes

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    5 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  12. When a member is automatically archived for non-payment of dues that member should not be able to re-activate their membership by logging in

    When a member is automatically archived for non-payment of dues that member should not be able to re-activate their membership by logging in with their email/password. Or, at least from the global level the organization should be able to choose whether this is acceptable or not. Right now, we will have to check all archived members and individually remove their email to prevent this!

    29 votes

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    15 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  13. Application Initiation Email Sent Optionally on Manual Application Entry

    We enter new member applications by hand from a paper application with payment attached, and immediately give the member an account with "Pending - New" status until the Board approves them.

    Currently the application initiation email is only sent out when an application is completed online.

    We would like the option to send out an application initiation email when we manually add the member.

    I believe the "Send notification" option in events already works this way.

    5 votes

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    3 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
    Resolved  ·  Team Membership responded

    Released in version 5.12: help.wildapricot.com/display/DOC/Release+5.12

    An option is now available when adding a new member or assigning membership to a contact to send the application initiation email to the member.

    Astra crew @ Wild Apricot

  14. Monthly fee

    Membership fees have been setup on the first of every month, but it shows that there are no recurring payments, which is very confusing.

    Is there a way to take the words "No recurring payments" off the membership application form?

    1 vote

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    0 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
    Resolved  ·  Evgeny Zaritovskiy responded

    The only way is to use CSS customization and hide them in the form. You’ll need HTML skills to do so, or you can contact our Support and them might be able to help you.

  15. Archive a bundle

    Currently, archiving a bundle is tedious and not intuitive. You have to archive the bundle member(s) first before the Archive button appears on the Bundle administrator's record.

    This is not easy to figure out. My Membership Chair just reported that she couldn't archive the membership.

    I suggest that you always display the Archive button for the Bundle administrator. If it's clicked, say "You are archiving a Bundle administrator, so all the bundle members will be archived too. Proceed?" Clicking "Yes" will archive the entire bundle.

    7 votes

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    1 comment  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  16. Can a member change their email address?

    I just sent out membership renewal notices through Wild Apricot and one of members tried to update their email address and the system would not let them. Are only admins allowed to do that? How do I instruct my membership on this going forward?

    1 vote

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    0 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
    Resolved  ·  Evgeny Zaritovskiy responded

    A member can easily change their password via member profile page. Their they can click on Edit and change whatever member profile fields they want to change, including email. The only restriction is that you cannot use email that is already used in database by some other contact.

    (next time please contact our support with these kind of questions, this is not wishlist type question)

  17. Allow Renewal Invoice Generation without Emailing

    Currently, renewal notices are automatically emailed.

    Our members are used to getting renewal notices in the mail. Some of them don't read their email; a few don't even have it. So we want to be able to mail out the renewal notices, and not confuse them with an emailed invoice.

    It might not be so bad if the renewal invoice could be customized by itself, but there's only one template for all invoices including events and renewals.

    Anyway, we'd like to separate the options to generate the renewal invoice and to email it.

    30 votes

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    7 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  18. Erase membership status for members not approved

    I often have someone sign up to be a member that doesn't live in the neighborhood. I reimburse their money but am left as seeing them as a "pending member' with a balance. The person was never a member. How can I remove that status and just leave the person as a contact? Is the only way to do this to "suspend" the member who was never a member?

    1 vote

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    0 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  19. Admin post documents as images to members account

    the ability to post images of certificates for attending the events and any other documents so they have access anytime to them

    11 votes

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    2 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  20. Login to mobile app using social networks like Facebook

    Add ability to login into mobile app using social networks logins like Facebook or Google. Wild Apricot desktop version has social login function, but mobile app does not.

    It's much easier to login into a mobile app using Facebook or Google - no need to enter password. It is quite a standard these days in mobile apps.

    4 votes

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    0 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
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