Wishlist
Quick filter: Done! • Soon – Beta testing • Started doing something • All of them
31 results found
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Allow Renewal Date to be set based on the current Renewal Date, i.e., 1 year/1 term later
The system is currently set up to allow for the renewal date to be set based on the Join Date or Specific Date, but, oddly, neither of those options allows the renewal of, say, a 1-year membership, to be 1 year from the existing renewal date unless a member happens to renew on the actual renewal date. Most membership/subscription systems don't work like this. If someone renews a membership that expires on, say, 16 October 2023, and does so, say, on 1 October 2023, responding to a renewal notice, the expectation is that the new renewal date will be 16…
3 votes -
Prevent Accidental Large-Scale Archiving
Our membership director has accidentally archived hundreds of membership records twice in the last two months. I'd like a feature to prevent large-scale accidents. Perhaps an extra step or an extra privilege setting to archive more than a few records at one time.
3 votesResolved in version 5.11.2: https://help.wildapricot.com/display/DOC/Update+5.11.2
To prevent accidental archiving the ‘Archive contacts’ button has been removed.
You can still archive contacts one at a time from their contact records, and archive multiple contacts by importing a properly formatted spreadsheet.Astra crew @ Wild Apricot
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Not show member level on member registration
When a user is registering as a member:
• Hide fees
• Hide subscription period
• Hide recurring paymentsThese should all be options. When you have a volunteer organization, each of these is off-putting. We need to be able to imagine these elements, however volunteers are put-off that there might be payments or that they might expire as a volunteer. Please create options to hide these.
1 voteThis is totally possible now:
- create a membership level like “Volunteer”, set price $0 and renewal period “Never”
- create a web page add a “Membership application” gadget there
- in gadget settings, choose only this levelWhen you do so, the application form won’t show any price or period of time.
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User ID field: Give Option to be Admin Access Only
Currently, members see the Wild Apricot assigned User ID in their profile. I understand why it's important for the database, but showing it to the members is confusing for them, especially for organizations whose members already have a different type of ID #. First Name is a system field too, but it has the option "For administrator access only." Please add this option to User ID. Currently the only way to hide it is using CSS to set the display to none, but I cannot target the row for User ID in the Privacy area where members determine what to…
9 votesReleased in version 5.11: https://help.wildapricot.com/display/DOC/Release+5.11
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Provide simple site use instructions for members
We have just joined and created a great website that includes profile management, news blogs, event registration and forums. One of the reason we chose WA was members could interact with all of these features without admin intervention. The WA help seems to be oriented to Admins, not users. I now have to develop user friendly instructions on how to use these features. I could not find user instructions on WA and recommend drafts for end user use of the gadgets.
9 votesThe new member guide is now available at http://gethelp.wildapricot.com/en/articles/119 . The video continues to be available at https://www.youtube.com/watch?v=OiklL8lqroc
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Monthly fee
Membership fees have been setup on the first of every month, but it shows that there are no recurring payments, which is very confusing.
Is there a way to take the words "No recurring payments" off the membership application form?
1 voteThe only way is to use CSS customization and hide them in the form. You’ll need HTML skills to do so, or you can contact our Support and them might be able to help you.
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Application Initiation Email Sent Optionally on Manual Application Entry
We enter new member applications by hand from a paper application with payment attached, and immediately give the member an account with "Pending - New" status until the Board approves them.
Currently the application initiation email is only sent out when an application is completed online.
We would like the option to send out an application initiation email when we manually add the member.
I believe the "Send notification" option in events already works this way.
5 votesReleased in version 5.12: help.wildapricot.com/display/DOC/Release+5.12
An option is now available when adding a new member or assigning membership to a contact to send the application initiation email to the member.
Astra crew @ Wild Apricot
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Suspend Expired Memberships instead of Archive
Option to set expired memberships to "suspend" instead of "archive" if membership is not renewed in a specific time frame.
26 votesReleased in version 5.10: https://help.wildapricot.com/display/DOC/Release+5.10
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When a member is automatically archived for non-payment of dues that member should not be able to re-activate their membership by logging in
When a member is automatically archived for non-payment of dues that member should not be able to re-activate their membership by logging in with their email/password. Or, at least from the global level the organization should be able to choose whether this is acceptable or not. Right now, we will have to check all archived members and individually remove their email to prevent this!
29 votesWe fixed this behaviour in version 5.17
If the member was Suspended and then Archived it will be not restored with Lapsed membership status.More information about release -
https://help.wildapricot.com/display/DOC/Release+5.17Katya, Astra crew
Membership management @ Wild Apricot -
Archive a bundle
Currently, archiving a bundle is tedious and not intuitive. You have to archive the bundle member(s) first before the Archive button appears on the Bundle administrator's record.
This is not easy to figure out. My Membership Chair just reported that she couldn't archive the membership.
I suggest that you always display the Archive button for the Bundle administrator. If it's clicked, say "You are archiving a Bundle administrator, so all the bundle members will be archived too. Proceed?" Clicking "Yes" will archive the entire bundle.
7 votesResolved in 5.8.3 – https://help.wildapricot.com/display/DOC/Update+5.8.3
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Can a member change their email address?
I just sent out membership renewal notices through Wild Apricot and one of members tried to update their email address and the system would not let them. Are only admins allowed to do that? How do I instruct my membership on this going forward?
1 voteA member can easily change their password via member profile page. Their they can click on Edit and change whatever member profile fields they want to change, including email. The only restriction is that you cannot use email that is already used in database by some other contact.
(next time please contact our support with these kind of questions, this is not wishlist type question)
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Erase membership status for members not approved
I often have someone sign up to be a member that doesn't live in the neighborhood. I reimburse their money but am left as seeing them as a "pending member' with a balance. The person was never a member. How can I remove that status and just leave the person as a contact? Is the only way to do this to "suspend" the member who was never a member?
1 voteYes, you have to use Suspend feature – or you can Archive them.
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Renewing archived bundle membership
The current behaviour for renewal for a bundle membership which has lapsed and been archived means that the bundle admin is renewed correctly, but the bundle members are not.
Instead of being renewed the bundle members show up as lapsed, even though they should be taking membership data from the bundle and the bundle has been renewed. To fix them I've had to remove and then re-add the member to the bundle.
Bug or by design? Either way doesn't seem to make sense if the bundle admin has renewed.
2 votesResolved in 5.8.3 – https://help.wildapricot.com/display/DOC/Update+5.8.3
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Allow Renewal Invoice Generation without Emailing
Currently, renewal notices are automatically emailed.
Our members are used to getting renewal notices in the mail. Some of them don't read their email; a few don't even have it. So we want to be able to mail out the renewal notices, and not confuse them with an emailed invoice.
It might not be so bad if the renewal invoice could be customized by itself, but there's only one template for all invoices including events and renewals.
Anyway, we'd like to separate the options to generate the renewal invoice and to email it.
30 votesHappy to announce that changes are already released with our latest update 5.17.
Now, Generate and Email renewal invoice are two different options.
See more details https://help.wildapricot.com/display/DOC/Release+5.17Katya, Astra crew
Membership management @ Wild Apricot -
Mapping location of members
For trade associations, it would be great for companies to be able to indicate where they are located, so everyone can search for local companies.
then to sort and map companies by their indicated locations, would be phenomenal.
299 votesHappy to announce that ‘Members location mapping’ feature is released for all our clients in version 6.11.
Now, with our new gadget, you can display an interactive map that shows where your members are located, and displays information about each member.We highly recommend reading the setup instruction: https://gethelp.wildapricot.com/en/articles/1601
More about version 6.11:
https://gethelp.wildapricot.com/en/articles/1647 -
Admin post documents as images to members account
the ability to post images of certificates for attending the events and any other documents so they have access anytime to them
11 votesWas covered by releasing new ‘Attachments’ field for online forms.
Administrators can upload documents and images to any contact profile, members, attendees or donors.
See https://gethelp.wildapricot.com/en/articles/1664 for more details. -
Login to mobile app using social networks like Facebook
Add ability to login into mobile app using social networks logins like Facebook or Google. Wild Apricot desktop version has social login function, but mobile app does not.
It's much easier to login into a mobile app using Facebook or Google - no need to enter password. It is quite a standard these days in mobile apps.
4 votesReleased in mobile v1.2 in mid October for both Android and iOS devices.
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Prorating membership levels with recurring payments
I know that this feature is not available, but I am wondering if there is a workaround or another solution to address prorating membership levels with recurring payments. My client's problem is that if a member signs up before the renewal date of July or January 15 they are charged $100 when they join and then another $100 on July or January 15th. For example we had 23 members sign up in June and pay $100. They were charged $100 again on July 15th. Do you have any recommendations for handling this situation?
2 votesDone for Authorize.Net, Stripe and Moneris in version 5.7.
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Do not allow event registrations for members in pending status (e.g. pending new, renewal)
I know we can now create a registration type for an event and set prices and other information based on the Membership level. It would be nice if we could do the same for Membership status (Active, Lapsed, Pending, etc.) as well.
Thank you.
Telly
26 votesReleased in version 5.10: https://help.wildapricot.com/display/DOC/Release+5.10
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Skip membership level selection if only one level is available
On the membership gadget, if only one membership level is available, the first step is redundant. On some sites, we use a content page to detail the membership level and then link to separate application pages. That first page creates an extra unnecessary click when there is only one choice available.
1 voteReleased in 5.2 on Dec 10th 2014.
See http://help.wildapricot.com/display/DOC/Release+5.2
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