Wishlist
Quick filter: Done! • Soon – Beta testing • Started doing something • All of them
43 results found
-
Level: Submit a Request for Membership – Free and Subscription period: Unlimited
I would like to address an issue related to the membership application form at https://www.casli.ca/Request-for-Membership.
Currently, the form displays the word "Free" when submitting an application, like this:
Level Submit a Request for Membership – Free
Subscription period: UnlimitedThis can be misleading, as applicants will be charged to join the membership. Additionally, the subscription period is not unlimited for us. If they have not yet joined or if their membership has lapsed, the subscription will not be sent. It would be helpful if administrators had the option to remove the word "Free" and "Subscription period: Unlimited" from the…
16 votesThis issue was fixed in 9.3 release.
-
Allow Renewal Date to be set based on the current Renewal Date, i.e., 1 year/1 term later
The system is currently set up to allow for the renewal date to be set based on the Join Date or Specific Date, but, oddly, neither of those options allows the renewal of, say, a 1-year membership, to be 1 year from the existing renewal date unless a member happens to renew on the actual renewal date. Most membership/subscription systems don't work like this. If someone renews a membership that expires on, say, 16 October 2023, and does so, say, on 1 October 2023, responding to a renewal notice, the expectation is that the new renewal date will be 16…
3 votes -
Agreement before payment to renew membership
Every year between January 1st and March 31st is the time for membership renewal. This current website doesn't have something to ask members before their payment to make sure members agree to adhere... It must be done once every year. It is really important for my association and communities out there. Is it possible to add something under Members > Levels > Renewal policy? This way we can choose specific groups that are required to click on it with a link to agree BEFORE their payment. The link will bring them to read the agreement on a separate page. When…
7 votesFixed in 9.8 release. If there's an empty required field WA will mandate to fill it in during renewal even if it's not allowed to change during renewal
See more in https://gethelp.wildapricot.com/en/articles/2941-version-9-8-0-release
-
Always display members' auto-renewal status on account
We need something prominent displaying on member accounts whether or not they are enrolled in auto-renew. We get hundreds of queries a year from members who can't tell if they're enrolled in auto-renewal or not after they've removed their payment info. There's nothing then displaying "You are no longer enrolled in auto-renewal" or confirming that they need to manually renew--and what's worse, there's still a line on their accounts that displays the membership level as having auto-renew enabled.
Members do not need to know that their membership level has auto-renewal enabled! They only need to know if they are individually…
9 votesWe're happy to share that this feature is now released! Key updates include:
- Member renewal type — the status of whether a member renews automatically or manually — is now clearly visible to members on their profile and to admins on the member's record.
- Member renewal type is now available as an email macro.
- Membership levels can now be set up so members choose how they renew: automatically or manually.
- Renewal reminders now differ depending on whether members renew automatically or manually.
Learn more in our release notes: https://gethelp.wildapricot.com/en/articles/2982-version-9-18-0-release
-
Required Fields Filled in Before Renewal is Completed
We have added a few required fields for new members and existing members. However, when you go to renew, the system does not note that the renewal remember has required fields that are now blank. If the member goes to edit profile, then the prompt is there to make sure required info is filled in. We have asked members to do this but we have 4000 members and it's not working voluntarily. We need a way to force members when they renew to make sure if their profile has "new required fields" that they are filled in before completing the…
26 votesFixed in 9.8 release. If there's an empty required field WA will mandate to fill it in during renewal even if it's not allowed to change during renewal
See more in https://gethelp.wildapricot.com/en/articles/2941-version-9-8-0-release
-
6 votes
-
Ability to change membership level when Pending Renewal
Members not being able to change their membership level when they are in "pending renewal" is a huge hassle for them and for administering membership. I'm sure there is some logical reason for the limitation, but it sure is frustrating.
23 votesAddressed in 8.1 release https://gethelp.wildapricot.com/en/articles/1944-version-8-1-0-release
-
recurring payment as a macro for email renewal notices
Is it possible to have a macro included for renewal reminder emails that indicates whether a member is signed up for recurring payments or not?
7 votesWe're happy to share that this feature is now released! Key updates include:
- Member renewal type — whether a member renews automatically or manually — is now available as an email macro.
- Renewal reminders now differ depending on whether members renew automatically or manually.
- Membership levels can now be set up so members choose how they renew: automatically or manually.
- Member renewal type is now clearly visible to both members and admins.
Learn more in our release notes: https://gethelp.wildapricot.com/en/articles/2982-version-9-18-0-release
-
Prevent Accidental Large-Scale Archiving
Our membership director has accidentally archived hundreds of membership records twice in the last two months. I'd like a feature to prevent large-scale accidents. Perhaps an extra step or an extra privilege setting to archive more than a few records at one time.
3 votesResolved in version 5.11.2: https://help.wildapricot.com/display/DOC/Update+5.11.2
To prevent accidental archiving the ‘Archive contacts’ button has been removed.
You can still archive contacts one at a time from their contact records, and archive multiple contacts by importing a properly formatted spreadsheet.Astra crew @ Wild Apricot
-
Not show member level on member registration
When a user is registering as a member:
• Hide fees
• Hide subscription period
• Hide recurring paymentsThese should all be options. When you have a volunteer organization, each of these is off-putting. We need to be able to imagine these elements, however volunteers are put-off that there might be payments or that they might expire as a volunteer. Please create options to hide these.
1 voteThis is totally possible now:
- create a membership level like “Volunteer”, set price $0 and renewal period “Never”
- create a web page add a “Membership application” gadget there
- in gadget settings, choose only this levelWhen you do so, the application form won’t show any price or period of time.
-
User ID field: Give Option to be Admin Access Only
Currently, members see the Wild Apricot assigned User ID in their profile. I understand why it's important for the database, but showing it to the members is confusing for them, especially for organizations whose members already have a different type of ID #. First Name is a system field too, but it has the option "For administrator access only." Please add this option to User ID. Currently the only way to hide it is using CSS to set the display to none, but I cannot target the row for User ID in the Privacy area where members determine what to…
9 votesReleased in version 5.11: https://help.wildapricot.com/display/DOC/Release+5.11
-
Provide simple site use instructions for members
We have just joined and created a great website that includes profile management, news blogs, event registration and forums. One of the reason we chose WA was members could interact with all of these features without admin intervention. The WA help seems to be oriented to Admins, not users. I now have to develop user friendly instructions on how to use these features. I could not find user instructions on WA and recommend drafts for end user use of the gadgets.
9 votesThe new member guide is now available at http://gethelp.wildapricot.com/en/articles/119 . The video continues to be available at https://www.youtube.com/watch?v=OiklL8lqroc
-
Monthly fee
Membership fees have been setup on the first of every month, but it shows that there are no recurring payments, which is very confusing.
Is there a way to take the words "No recurring payments" off the membership application form?
1 voteThe only way is to use CSS customization and hide them in the form. You’ll need HTML skills to do so, or you can contact our Support and them might be able to help you.
-
Application Initiation Email Sent Optionally on Manual Application Entry
We enter new member applications by hand from a paper application with payment attached, and immediately give the member an account with "Pending - New" status until the Board approves them.
Currently the application initiation email is only sent out when an application is completed online.
We would like the option to send out an application initiation email when we manually add the member.
I believe the "Send notification" option in events already works this way.
5 votesReleased in version 5.12: help.wildapricot.com/display/DOC/Release+5.12
An option is now available when adding a new member or assigning membership to a contact to send the application initiation email to the member.
Astra crew @ Wild Apricot
-
Suspend Expired Memberships instead of Archive
Option to set expired memberships to "suspend" instead of "archive" if membership is not renewed in a specific time frame.
26 votesReleased in version 5.10: https://help.wildapricot.com/display/DOC/Release+5.10
-
When a member is automatically archived for non-payment of dues that member should not be able to re-activate their membership by logging in
When a member is automatically archived for non-payment of dues that member should not be able to re-activate their membership by logging in with their email/password. Or, at least from the global level the organization should be able to choose whether this is acceptable or not. Right now, we will have to check all archived members and individually remove their email to prevent this!
29 votesWe fixed this behaviour in version 5.17
If the member was Suspended and then Archived it will be not restored with Lapsed membership status.More information about release -
https://help.wildapricot.com/display/DOC/Release+5.17Katya, Astra crew
Membership management @ Wild Apricot -
Archive a bundle
Currently, archiving a bundle is tedious and not intuitive. You have to archive the bundle member(s) first before the Archive button appears on the Bundle administrator's record.
This is not easy to figure out. My Membership Chair just reported that she couldn't archive the membership.
I suggest that you always display the Archive button for the Bundle administrator. If it's clicked, say "You are archiving a Bundle administrator, so all the bundle members will be archived too. Proceed?" Clicking "Yes" will archive the entire bundle.
7 votesResolved in 5.8.3 – https://help.wildapricot.com/display/DOC/Update+5.8.3
-
Can a member change their email address?
I just sent out membership renewal notices through Wild Apricot and one of members tried to update their email address and the system would not let them. Are only admins allowed to do that? How do I instruct my membership on this going forward?
1 voteA member can easily change their password via member profile page. Their they can click on Edit and change whatever member profile fields they want to change, including email. The only restriction is that you cannot use email that is already used in database by some other contact.
(next time please contact our support with these kind of questions, this is not wishlist type question)
-
Erase membership status for members not approved
I often have someone sign up to be a member that doesn't live in the neighborhood. I reimburse their money but am left as seeing them as a "pending member' with a balance. The person was never a member. How can I remove that status and just leave the person as a contact? Is the only way to do this to "suspend" the member who was never a member?
1 voteYes, you have to use Suspend feature – or you can Archive them.
-
Renewing archived bundle membership
The current behaviour for renewal for a bundle membership which has lapsed and been archived means that the bundle admin is renewed correctly, but the bundle members are not.
Instead of being renewed the bundle members show up as lapsed, even though they should be taking membership data from the bundle and the bundle has been renewed. To fix them I've had to remove and then re-add the member to the bundle.
Bug or by design? Either way doesn't seem to make sense if the bundle admin has renewed.
2 votesResolved in 5.8.3 – https://help.wildapricot.com/display/DOC/Update+5.8.3
- Don't see your idea?
