Build registration for events so that Members do not see General admission and overpay
When my members log on and go to register for an event, they see the member rate that applies, but they also see the general public rate. (I assume they see that because it is open to nonmembers and so the system shows it to everyone.)
And inevitably a handful of members blindly click the general public rate. In which case, I have to contact them and refund their money and then step them through another registration. Very time-consuming.
Is there a way, (I'm recalling that there are very clever ways to limit the results in search while looking at the member tab) to limit the choices that logged-on members see when they register? Can we, in other words, make the general public registrations only visible to people who are not logged in? Then members would only see the appropriate choice (assuming they log in.)
Doug Miles commented
|t's good to show the savings they get by being a member, but the non-member rate should be greyed out.