The Wild Apricot process for canceling events and refunding attendees is multifaceted and cumbersome. Added irritation comes from the inability of AffiniPay to email refund recipients when their original payments were processed through Wild Apricot. The system generated messages from AffiniPay for refunds are NOT sent to those receiving refunds. Refund recipients would like proof of their refund which were not distributed from AffiniPay because their payment was processed through Wild Apricot.