Forum responses not useful or organized
The Forum is really hard for people to use. You can't quote an original question in a response, and your response is not threaded with the original question. So a person must read through all responses to get to the one they want.
Needs better organization.
As it is, the Forum is not very useful.
I'm adding to my comment: I have read the "reply" instructions for the forum. If I do the "quote" reply, the quote does not appear in a grey box, as it does in the instructions.
Plus, the quote appears first, in a larger font, and the answer is later, in a smaller font.
It is really hard to tell that it is a response to a previous post.