Hi, I really like Wild Apricot and would have almost immediately (after uploading sample data) changed to a formal membership if you had had the capability of documenting interactions with my members as they happen: email interactions outside the apricot system, phone calls and site visits (basically, technical assistance interactions). Secondarily, accessible by and available for multiple staff members to be able to add their interactions as well would be wonderful. If you ever add this functionality, please let me know so that I can switch! I plan to use AMO specifically because it offers that capability. Sincerely, and regretfully, Isela, KY Coalition Against Domestic Violence.