Roger Brooks
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8 votesRoger Brooks
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21 votesRoger Brooks
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15 votesRoger Brooks
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4 votesRoger Brooks
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21 votesRoger Brooks
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39 votes
An error occurred while saving the comment Roger Brooks
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3 votesRoger Brooks
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19 votesRoger Brooks
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10 votesRoger Brooks
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47 votes
An error occurred while saving the comment Roger Brooks
commented
@Danielle: Right on!
Somehow I missed your post here when I submitted a near-duplicate here:
https://forums.wildapricot.com/forums/308932-wishlist/suggestions/42212296-automate-event-cancellation-e-mails
The WA documentation on this point flatly contradicts the text in the Admin view UI!Roger Brooks
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An error occurred while saving the comment Roger Brooks
commented
Actually, looking at the description of cancellation e-mails on the "Event emails" page of the back-end, WA should already work this way:
>>
Event registration canceled
Sent when registration is canceled by the registrant, *by an admin*, or automatically
<<
However, the two help articles:
https://gethelp.wildapricot.com/en/articles/104-canceling-and-deleting-events-and-registrations#cancelreg
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https://gethelp.wildapricot.com/en/articles/31-event-emails#types
contradict that, saying that cancellation mails are *not* sent when registrations are canceled by admins.An error occurred while saving the comment Roger Brooks
commented
This blog, https://www.wildapricot.com/blogs/newsblog/2020/04/17/event-management-in-wild-apricot#cancel, recommends manually sending an individual cancellation notification for each registration for a canceled event. Surely this is the kind of repetitive task which could easily be handled "en masse" by Wild Apricot! Why not simply provide a "Cancel Event" button in the Admin view, which would prompt for the cancellation text (as in the individual cancellations) and then send a mass mailing to all registrants?
P.S. The video has apparently been removed from the above-mentioned blog page, even though the text, "Here's a video to show how this is done" is still there.
IAC, it doesn't work. I followed the steps recommended (which are still there), clicking on "send notification" and entering an explanatory text *for each registration*, but registrants did not receive any notices, nor are there any corresponding entries in the e-mail logs. -
109 votesRoger Brooks
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27 votesRoger Brooks
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97 votesRoger Brooks
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48 votesRoger Brooks
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14 votes
An error occurred while saving the comment Roger Brooks
commented
Wild Apricot already supports auto-login for responding to event invitations. Why doesn't it also support auto-login for responding to poll invitations? It will improve the response rate to polls if the login step can be automated as it is with event invitations. If some consider this a security risk, auto-login could be made optional in the poll configuration, next to the option to enable sending an e-mail upon publication.
Roger Brooks
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3 votesRoger Brooks
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4 votesRoger Brooks
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76 votesRoger Brooks
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40 votesRoger Brooks
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37 votesRoger Brooks
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It would be nice if Wild Apricot would automatically generate an invoice and send a notification for waitlist registrations which are completed manually. There is a button "Send notification" just below "Complete registration" (not shown in the help topic https://gethelp.wildapricot.com/en/articles/3-event-waitlists#gettingoffwaitlist), but this is gone once one has clicked "Complete registration". I didn't find an option to generate an invoice, and had to do this manually, as well as manually triggering the notification mail.