Wishlist
Quick filter: Done! • Soon – Beta testing • Started doing something • All of them
25 results found
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Send order status to PayPal
PayPal is starting to get tough on users (sellers) which do not provide tracking information and/or order status - resulting in monthly limits on how much can be transferred out of PayPal without a 21 day hold being applied. Is there a way for Wild Apricot to send an "Order Completed" message to PayPal for payments - I think store purchases could be excluded. PayPal do not get the idea that a membership "order" is completed instantly.
1 voteWe have reviewed this request with PayPal and I have a following update:
1. There's no way to set purchase completed via API in PayPal
2. Any account holds set by PayPal are not directly related to incomplete orders. Each case should be resolved with PayPal individually.
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Simplify cancelling event registrations by issueing refund automatically
Canceling an event registration and refunding the money should be WAY easier. By attempting to follow the separate steps, it is very easy to get into an endless loop with no resolution and an embarrassing situation on the member's record.
88 votesIssuing refund as part of cancelling event registration was added as an option in 9.10 release.
You could also issue refund when voiding invoice or cancelling online store order.
Feature is available for Affinipay and Personify Payments customers. More on 9.10 changes in https://gethelp.wildapricot.com/en/articles/2947-version-9-10-0-release
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Live link to pay online when you print/save invoice as a pdf
Currently when you download an invoice PDF via "preview and print" the "view invoice online" link is no longer live. Would be great if members could be connected to the portal where they don't have to login to their accounts to pay the invoice online from a PDF
2 votesResolved in 9.2.1 release
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Stripe out of beta
As stripe integration is available for a while now, when will WA drop the beta label for online payments ?
1 vote -
Receipts that show last 4 digits of the credit card
Institutions vary in the documentation that they will accept for reimbursing payments - some will accept anything marked Receipt or Paid in Full, but others want to see the details of which credit card was used. As a result, I am interested in modifying our receipts so that the credit card type and last 4 digits of the number can be seen.
For example:
$20.00 charged to VISA XXXX-XXXX-XXXX-1234Is this possible?
32 votesWe now have dedicated field to save payment method identifier, e.g. last 4 digits of credit card or cheque number in payments financial document.
We will prepopulate it with last 4 digits of used credit card going forward by default.
Please see 9.1 release notes for details https://gethelp.wildapricot.com/en/articles/2890-version-9-1-0-release
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Charging with saved payment details
Implement AffinPays cahrging with saved payment details feature: You can store customer credit card and bank account details for future use, such as scheduled billing or re-populating form fields following a rejected transaction due to validation errors. After you create a saved card or bank, you can create a charge with a saved card.
https://developers.affinipay.com/charge/save-payment-details.html
4 votesDone as part of 7.0 release
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Integrate with Stripe payment processor
Please, please, please allow integration with other processors like Stipe. PayPal is killing me.
1 voteWe already integrate with Stripe. Please refer to this help article for help: https://help.wildapricot.com/display/DOC/Stripe
All payment systems that we work with are listed here: https://help.wildapricot.com/display/DOC/Online+payments#Onlinepayments-supportedsystemsSupportedpaymentsystemsOleg, Product Designer @ Payments team
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Provide a dedicated Tender for Square payments
Provide a dedicated tender for Square payments: “Online payment (Square)”. (I have to go through all the square payment transactions and manually change the tender just so that I can use the “tender” value to limit a display or export to only Square transactions.)
2 votesStarting the 3.2 version of the admin app, all payments via Square POS get a special tender automatically.
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Provide option to turn off Stripe email receipts
We're using Stripe for payments. When a member pays, they get two redundant email receipts, one from Wild Apricot and another from Stripe. I would like you to provide an option to disable the Stripe email receipts, because 1) they are redundant and noisy, 2) they can't be customized like WA email receipts, and 3) they can't be turned off from with Stripe.
I've not tested any of the other payment systems, but I think it would be good to provide this option, in general, so all of the email confirmations can be controlled from with Wild Apricot.
12 votesWe won’t force sending payment receipts anymore starting from 5.12.2 release. You can control this yourself in Stripe notifcation preferences or use WA payment receipt instead.
Release notes: https://help.wildapricot.com/display/DOC/Update+5.12.2
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TLS 1.2 Support for Stripe
Hey,
stripe sent out announcement on deprecation of SHA-1 and TLS1.1. Can WA confirm it meets the requirements for SHA-2 and TLS1.2 ?Thanks,
Russ.1 vote -
Help guides
Update your stupid content.Jesus Christ.I have spent ages trying fathom out stuff but your help pages don't reflect the actual content on the website, especially the payments part. All i wanted to do was integrate a payment processor but after following the instructions the page i arrived at wasn't the same as in the tutorial. For this reason I will not be signing up as you have wasted enough of my time as it is.
1 vote -
Add a reminder/warning to the PayPal payment screen that payment is not made until the Pay Button is clicked.
We are having a problem with users not completing the payment screen. I have attached a screenshot. Quite a few of our users believe they have completed their purchase after entering their PayPal information when they are brought back to this screen. They are required to click on the blue button to confirm the payment. Is there a way for us to customize this page to make it more apparent to the user that an additional action is needed? Thanks in advance for your help.
24 votesReleased in version 5.9: https://help.wildapricot.com/display/DOC/Release+5.9
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reduce number of emails when renewing online
When our members renew online, the default is to send them 4 separate emails.
- one email saying your member renewal has been initiated but not paid yet
- one email showing the invoice
- one email showing the payment receipt
- one email confirming that renewal was completed successfully
People get so many emails already, and this seems like an unnecessary number for what could be a simple transaction. Is there to combine some of these emails? Maybe the first two could be combined into one, and then the second two could be combined into one, so that they only receive two emails…
31 votesReleased in version 5.7 on December 7th, 2015. See more details at http://help.wildapricot.com/display/DOC/Release+5.7
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Stripe payments don't include member names in details
Payments made into Stripe don't include the member name, and whilst the audit log does include the Stripe ChargeID it doesn't seem searchable.
If you know a Stripe payment how do your relate it back to a member?
3 votesFixed in the latest update 5.6.3 on Nov 11
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Store Credit Card Information
Hi
Please add the capability to use the stored credit card feature of Authorize.net! Our members very much want this capability and it would increase our attendance at events. We need this for membership renewal, events and donations. Authorize.net has the interface well defined but Wild Apricot hasn't implemented the capability.
It would be OK to implement it in a way that your partners could provide us the capability rather than have it fully automated into Wild Apricot.
I hope others will comment as I've seen this asked for in the past.
Thanks
Kathy
9 votes“Store credit card information” udpate is now live and availalbe for all Wild Apricot payment users.
Your members can store their credit card details in Affinipay’s secure vault and use to make next payments with single click. -
Add AffiniPay gateway
Request to please include include integration with AffiniPay’s new gateway “ChargeIO." We've done our pricing, and while AffiniPay is available through Authorize.net, the more affordable option is to directly work with AffiniPay.
Thank you,
7 votesReleased in 5.18 as Wild Apricot Payments. See here for more details:
https://gethelp.wildapricot.com/en/articles/1566-version-518-release#payments -
Refunds from Wild Apricot
It would be great if I could actually submit a refund through the Wild Apricot system, instead having to post the refund to the member's profile and then going to the gateway to actually process the request.
63 votesIssuing refunds right from WildApricot was added in release 9.9.
This works for Affinipay and Personify Payments only. To issue refund both in WA and in Payment gateway, you have to initiate refund from Paymnet screen (just creating refund not settled with any payment won't work).
See more details in https://gethelp.wildapricot.com/en/articles/2945
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Please Fix "Bug" re recurrent payments ASAP
Am using authorize.net and the main reason we joined Apricot was the functionality of setting up recurrent payments. Turns out it's true that you work with authorize.net and its true that you offer recurrent payments; however the software presently only allows the customer to setup recurrent payments from an e-mail and does NOT allow the administrator to do so on their behalf - this creates a need for a number of additional steps including sending the invoice by e-mail to the administrator, downloading the e-mail, and then creating the recurrent level and payments through the e-mailed invoice. Am told this…
1 voteFixed in 5.2 release.
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Stripe Credit Card Processor integration
It would be great if WA could integrate with either Forte, Stripe or Rerun. These are all highly secure credit card processors that can handle reoccurring charges and don't have any monthly minimum or monthly fees.
31 votesReleased in v5.5 – see http://help.wildapricot.com/display/DOC/Release+5.5
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Accept onsite credit card payments - e.g. using Square Up
We hold an annual conference and accept onsite registrations. Currently, we are able to register attendees onsite in Wild Apricot and then we email them an invoice so they may use a credit card to pay online. We use PayPal for our online payments. We are wondering if we would be able to link our payment system to one of these little “square up” card readers that you use with an iPhone so we can just swipe cards rather than ask people to complete an additional step by paying online.
69 votesSquare integration implemented in mobile app for administrators. You can find detailed description here: https://help.wildapricot.com/display/DOC/Accepting+mobile+payments+using+Square
PayPal Here integration was moved to separate topic. If you prefer PayPal Here integration, please vote for it here: http://forums.wildapricot.com/forums/308932/suggestions/18077188
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