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  1. Give us back our Legacy editor

    We REALLY REALLY hate the new manual email editor. Being able to imbed images with the text (and have them flow as we amend text), and access to the underlying HMTL to tweak layouts were ESSENTIAL to our marketing efforts.
    You should at least have left the option to stick with the legacy editor and let us worry about whether the potential downfalls are worth it.

    I don't object to having a "beginners" editor available to those who need it, but forcing everyone to live with their limits is pretty paternalistic and, well, silly.

    This might be the final straw…

    31 votes

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    9 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →

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    Archived  ·  Dmitry Smirnov responded

    Old editor consistently caused a lot of formatting problems. Usually, our users were not happy about the result emails and their appearance in different email readers. So we rebuilt the editor and returning to an old one is not an option.

    The new editor removes some features, but at the same time, it helps to create more consistent and visually appealing emails.

    We understand that there is room for improvement, and we are going to add features and fix problems in the new editor. If you have ideas on how to make it better, please create a topic on forum or vote for an existing one.

  2. To manually add recipient email addresses to an email that are not in your contacts or contact list

    As of now, the only options to add recipients for an email is to click + Contact to add individual contacts or + Contact list to add lists of contacts. It would be nice to be able to manually add recipients email addresses who are not in your contact list. Then have the option to save those new email addresses to your contacts and/or contact list.

    6 votes

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    0 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →

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  3. Email construction VERY AWKWARD NOW

    It is SO HARD now to do my email bulletin each month. One has to navigate back and forth from the website, which is the only place one can put up files and images to use in an email. That is VERY INCONVENIENT. And not being able to use inline images makes the use of captions and surrounding text EXTREMELY AWKWARD, requiring one to use an image followed by a text block, which may appear close to or not so close to the image it is captioning.

    PLEASE make the access to file upload and manipulation the way it was.

    1 vote

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    1 comment  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →

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  4. advance search to isolate contacts from members

    Advanced search that isolates contacts that are not members. This does not seem possible.

    1 vote

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    1 comment  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →

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  5. Email Font Issue to be Resolved

    The latest update to the Wild Apricot email editor now overrides font choices regarding the event details. The editor is putting some text in Times New Roman. For consistency, I am having to format the whole message in TNR even though this is not the font style we use, to make it easier to read on multiple screen sizes.

    2 votes

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    Archived  ·  0 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →

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  6. The ability to spell check emails would be great

    It is very frustrating that spell check is not an option for emails.

    2 votes

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    2 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →

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  7. Username vs. Email. Allow login and self-service operations for members without email

    Although the last update of WA software allowed site admins to create membership entries without email addresses, this only addresses a small part of the problem.

    We want to move away from costly site admin intervention, ideally new members will create their own entries and we will only validate them once dues have been paid.

    This means that we really do still need to allow:
    (1) members to sign up without email addresses and
    (2) members to sign up with duplicate email addresses.

    I assume that (2) will have to mean moving away from having the username == email address…

    178 votes

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    71 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →

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    Archived  ·  Team Husky responded

    Hi Supporters,

    Thank you for all the feedback and support for this suggestion. After reviewing all the comments and related feature suggestions, we have decided to separate it into multiple ideas and close the original request. For more details, see our explanation below.

    Based on the original request and all the comments we believe this suggestion is trying to combine and solve the following problems:

    1) some members want to be part of an organization, but they don’t have an email address

    2) some members don’t have a personal email address and use a shared email with someone that is also a member/contact

    After careful consideration, we have decided that we won’t be able to support the first scenario in the foreseeable future, for both practical (e.g. additional manual work for admins) and security reasons (e.g. no way to recover an account). However, the second scenario (supporting members with shared/family…

  8. Newsletter

    Is it a legal requirement to have a mailing address (Canada Post) on the footer of a newsletter?

    1 vote

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    0 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →

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  9. Ability to use Font Awesome in email template editor

    Just spent a ton of time making social media image icons for an email template when I could have done everything in about 5 minutes with Font Awesome. I don't understand why the email editor doesn't support Font Awesome when the website editor does.

    1 vote

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    Archived  ·  2 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →

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  10. Billing for emails

    Since we were informed of new billing for Wild Apricot and adding new features, I have seen a lot of confusion on Facebook about increased fees for emails. Unless I am mistaken there is a correlation between the amount of members and fees, but not the amount of emails. Which is correct? I think the new owners of Wild Apricot should send a new email explaining the fees, as there are a lot of complaints circulating on social media regarding fee increases.

    1 vote

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    Archived  ·  Evgeny Zaritovskiy responded

    We do not bill for emails, our price is very simple and limits only total number of contacts in database.

  11. Ability to remove or turnoff Preheader from Emails

    It appears that we either will have both a header and a pre-header in email templates or neither. I wish that we had the capability to remove a pre-header or prevent it from displaying in the emails.

    Right now, all I can do is leave it blank, but it still displays as two lines of empty space in my emails.

    2 votes

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    2 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →

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    Archived  ·  Team Husky responded

    Hi Kevin and DeeDee,

    I’m archiving this thread because pre-header area is a simply the very same content area as the one below. The only difference is the content (and the transparent background.

    The padding or margin settings might be the reason for a greater gap than you expect it to be. There is a capability to minimize that area. The proposed actions would be:
    - Remove text or other objects from the pre-header area
    - Set margin and padding settings to 0 (these settings can be found on the left panel while the area is active, clicked on)

    Hope that helps!

    Cheers,
    Kate
    Wild Apricot, Emailing development department

  12. need to improve performace

    There is a performance problem with email.
    Everything else is working promptly.
    email spins and hangs

    1 vote

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    Archived  ·  1 comment  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →

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  13. Allow admin to create additional "Member activation email"

    Current feature:
    Only ONE editable "Member activation email" can be send out to a new member.
    Desired feature:
    Requesting to create ability for Full Admin to add at least one more "Member activation email" the content of which is based on an existing customized template.

    1 vote

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    Archived  ·  0 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →

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  14. Save edited email subject line

    Email Subject - when the Subject line is changed before an email is sent, it would be helpful if WildApricot saved and retained the new subject in email listings. Thank you.

    1 vote

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    Archived  ·  1 comment  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →

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  15. URL without WA add on

    Offer small non-profits the free service you now offer WITH the ability to have their URL name without the wildapricot add-on.

    To pay over $500 a year for being able to use just our domain name just isnt a good solution for us. Thank you.

    1 vote

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    Archived  ·  Evgeny Zaritovskiy responded

    I understand where it’s coming from, but this is not what we ever be able to provide. We own just a handful of our own domains and pay for them, and we provide all of them for free to our clients. Custom domain names is not something we can provide for free, keeping the same price of the service.

  16. Member based mailing list

    Mailing lists - we have a mailing list where members (and non-members) can receive and send messages. There is nothing similar in wild apricot.

    1 vote

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    1 comment  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →

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    Archived  ·  Evgeny Zaritovskiy responded

    We use forums functionality instead for this and we do not have plans to introduce special mailing list. But we do have listserv feature requests – this may be similar to what you want.

  17. Mass emails easier with Apple Computer

    Make sending mass emails easier from using templates to sending with Apple computer

    1 vote

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  18. Improve email software

    Improve email design software. Easier, better looking, and consistent appearance from design view to inbox.

    1 vote

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    Archived  ·  1 comment  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →

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  19. Customer Support ???

    We hear about a new and improved customer support system but, in the meantiime, you have suspended customer support totally. How is this a good thing? When will the really great customer spport be up?

    3 votes

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  20. Go back to the old email design - this new wizard is the worst idea you've ever had

    Allow users to choose to go back to the old email wizard. The new one is a disaster. It takes twice as long to compose an email now and it's inconvenient because you can't see your composition and distribution entirely until the last step. A complete waste of time and effort. Get rid of it. (and work on the response time of the member searches instead). A real disappointment.

    1 vote

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