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  1. Prorating membership levels with recurring payments

    I know that this feature is not available, but I am wondering if there is a workaround or another solution to address prorating membership levels with recurring payments. My client's problem is that if a member signs up before the renewal date of July or January 15 they are charged $100 when they join and then another $100 on July or January 15th. For example we had 23 members sign up in June and pay $100. They were charged $100 again on July 15th. Do you have any recommendations for handling this situation?

    2 votes

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    4 comments  ·  Members  ·  Admin →
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  2. Allow manual sorting of membership levels [3334]

    Current behavior:

    Updated after v 2.39: Membership levels are sorted automatically - alphabetically by membership level name.

    Desired behavior:

    Enable manual sorting of membership levels.
    (This is mostly important for the membership application page)

    2 votes

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    46 comments  ·  Members  ·  Admin →
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  3. Not show member level on member registration

    When a user is registering as a member:
    • Hide fees
    • Hide subscription period
    • Hide recurring payments

    These should all be options. When you have a volunteer organization, each of these is off-putting. We need to be able to imagine these elements, however volunteers are put-off that there might be payments or that they might expire as a volunteer. Please create options to hide these.

    1 vote

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    Resolved  ·  Evgeny Zaritovskiy responded

    This is totally possible now:
    - create a membership level like “Volunteer”, set price $0 and renewal period “Never”
    - create a web page add a “Membership application” gadget there
    - in gadget settings, choose only this level

    When you do so, the application form won’t show any price or period of time.

  4. Monthly fee

    Membership fees have been setup on the first of every month, but it shows that there are no recurring payments, which is very confusing.

    Is there a way to take the words "No recurring payments" off the membership application form?

    1 vote

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    Resolved  ·  Evgeny Zaritovskiy responded

    The only way is to use CSS customization and hide them in the form. You’ll need HTML skills to do so, or you can contact our Support and them might be able to help you.

  5. Can a member change their email address?

    I just sent out membership renewal notices through Wild Apricot and one of members tried to update their email address and the system would not let them. Are only admins allowed to do that? How do I instruct my membership on this going forward?

    1 vote

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    Resolved  ·  Evgeny Zaritovskiy responded

    A member can easily change their password via member profile page. Their they can click on Edit and change whatever member profile fields they want to change, including email. The only restriction is that you cannot use email that is already used in database by some other contact.

    (next time please contact our support with these kind of questions, this is not wishlist type question)

  6. Erase membership status for members not approved

    I often have someone sign up to be a member that doesn't live in the neighborhood. I reimburse their money but am left as seeing them as a "pending member' with a balance. The person was never a member. How can I remove that status and just leave the person as a contact? Is the only way to do this to "suspend" the member who was never a member?

    1 vote

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  7. Skip membership level selection if only one level is available

    On the membership gadget, if only one membership level is available, the first step is redundant. On some sites, we use a content page to detail the membership level and then link to separate application pages. That first page creates an extra unnecessary click when there is only one choice available.

    1 vote

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  8. Membership directory reverse sort

    I'd like to be able to specify a reverse sort order in the "Edit Settings" for a directory page. For example, if I choose my sort to be on Last Name, I'd like the option of choosing whether it's an A-Z sort or a Z-A sort. Same if my sort field is a date: I'd like to specify either oldest-newest or newest-oldest.

    1 vote

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  9. 5 year renewal period

    Currently:
    You can set your membership levels to review every 1,2 or 3 years (in addition to the renewal periods defined by months.

    Proposed:
    We have seen a couple of requests for 5 year membership periods. Before we work on implementing this, we'd like to know how many organizations would benefit from having these renewal periods.

    0 votes

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    19 comments  ·  Members  ·  Admin →
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  10. Control availability of member self-service renewal function [10549]

    I recently had a Free Member on my website renew their membership to 2012. They simply kept pressing the renew until button in their Profile. I would like a limit put on this button (eg 1 x year).

    Thank you kindly,

    Katie

    0 votes

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  11. Ability to select what page loads after members login [5764]

    I have been trying to place the login box on my homepage using wildapricot widget code but thats impossible because members are taken straight to their profile page,which means I have to create an entire blank "login" page on my website and they must go to their profile page just to logout of my site.

    Maybe after logging in the initial page that the login box is on would reload but next to the login box appears a "logged in" status change with a "my profile" text link and a "logout" text link would appear.

    0 votes

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    34 comments  ·  Members  ·  Admin →
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