Server maintenance is planned for Oct 28, 2010.

Expected downtime is up to 30 minutes starting at 5:00 am EST (Toronto/New York).

We will be applying several error fixes for 4.0 release.

Please log off in advance and inform other users as appropriate.

We apologize for any inconvenience.

Server maintenance is planned for Oct 20, 2010.

Expected downtime is up to 30 minutes starting at 5:00 am EST (Toronto/New York).

We will be applying several error fixes for 4.0 release.

Please log off in advance and inform other users as appropriate.

We apologize for any inconvenience.

Server maintenance is planned for Oct 14, 2010.

Expected downtime is up to 30 minutes starting at 5:00 am EST (Toronto/New York).

We will be applying several error fixes for 4.0 release.

Please log off in advance and inform other users as appropriate.

We apologize for any inconvenience.

After the recent update some users experienced a problem accessing their website - "Resource not found" message was displayed instead.

This is related to an update we have just published which included an urgent security patch from Microsoft.

This problem only affects some computers where people were logged in as administrators before the update. All other users are accessing your website just fine.

To clear this up, please delete the cookies in your browser and log in again.

Sorry about the inconvenience.

Server maintenance is planned for Oct 06, 2010.

Expected downtime is up to 1 hour starting at 5:00 am EST (Toronto/New York).

We will be applying several error fixes for 4.0 release.

Please log off in advance and inform other users as appropriate.

We apologize for any inconvenience.

Server maintenance is planned for Sep 30, 2010.

Expected downtime is up to 15 minutes starting at 5:00 am EST (Toronto/New York).

We will be applying several error fixes for 4.0 release.

Please log off in advance and inform other users as appropriate.

We apologize for any inconvenience.

We had several clients report a problem with their Export. In some cases clicking on Export button does not initiate download of the file.

We are currently working on it and will post updates as soon as possible.

Due to a hardware malfunction at our hosting company all our services were not reachable for 48 minutes. This has been fixed and measures are being undertaken to prevent this occurring again.

We apologize for inconvenience this might have caused.

Our hosting company has experience an outage for 10 minutes today from 8:57 to 9:07 am

As a result, all client websites as well as our help and support sites were inaccessible for 10 minutes.

All systems are back to normal now and we are investigating the reason for this outage with our hosting provider.

We sincerely apologize for inconvenience.

Server maintenance is planned for Aug 05, 2010.

Expected downtime is up to 30 minutes starting at 4:15 am EST (Toronto/New York).

We will be applying several error fixes for 3.4 release.

Please log off in advance and inform other users as appropriate.

We apologize for any inconvenience.

We had several clients report today a problem with their websites - CSS files and images were not loading and resources folder was inaccessible.

We traced the problem down to one of the web servers in our server farm. (This meant that a proportion of users connecting to your site was experiencing problems while other were working fine because they were directed to other web servers).

Once rebooted, normal functionality was restored.

We apologize for the inconvenience.

Server maintenance is planned for July 8, 2010.

Expected downtime is up to 30 minutes starting at 4:15 am EST (Toronto/New York).

We will be applying several error fixes for 3.4 release.

Please log off in advance and inform other users as appropriate.

We apologize for any inconvenience.

Server maintenance is planned for June 24, 2010.

Expected downtime is up to 30 minutes starting at 4:15 am EST (Toronto/New York).

We will be applying several error fixes for 3.4 release.

Please log off in advance and inform other users as appropriate.

We apologize for any inconvenience.

Server maintenance is planned for June 10, 2010.

Expected downtime is up to 30 minutes starting at 4:15 am EST (Toronto/New York).

We will be applying several error fixes for 3.4 release.

Please log off in advance and inform other users as appropriate.

We apologize for any inconvenience.

Software upgrade is planned for our help portal (help.wildapricot.com) on June 9th, 2010.

This does NOT affect our main servers hosting Wild Apricot software so client accounts will not be affected in any way during this update.

Expected downtime is up to 2 hours starting at 4:15 am EST (Toronto/New York time).

Please inform other users as appropriate. We apologize for any inconvenience.

Server maintenance is planned for May 19, 2010.

Expected downtime is up to 20 minutes starting at 5:15 am EST (Toronto/New York).

We will be applying several error fixes for 3.4 release.

Please log off in advance and inform other users as appropriate.

We apologize for any inconvenience.

Server maintenance is planned for May 5, 2010.

Expected downtime is up to 20 minutes starting at 5:15 am EST (Toronto/New York).

We will be applying several error fixes for 3.4 release.

Please log off in advance and inform other users as appropriate.

We apologize for any inconvenience.

Several clients have reported today problems uploading pictures to their websites. (Documents and other file types were being uploaded just fine)

Our investigation eventually traced this down to a particular web server (Thus this problem affected only a certain proportion of clients who happened to be routed to that server).

We have now removed this server from our server farm and all sites are being served by the remaining servers and problem is no longer present.

We apologize for any inconvenience.