Following a database migration, we've been experiencing a number of issues with the email log and with email tracking, including the following:

* Log entries before October 2018 are not being displayed
* Inaccurate delivery and failures numbers for emails sent before December 6th
* Email statuses not updated for messages sent on December 6-8
* Email content not being displayed in email log

We apologize for the inconvenience these errors have caused. Our developers are working to correct them as quickly as possible.

This migration was the first upgrade to our email system in our history and should improve stability in the future.

An update of Wild Apricot to version 6.13 is scheduled for Monday, November 19th, beginning at 2:00 am (EST). The process will take up to 3 hours, but no downtime is expected for Wild Apricot sites.

The update will be released to clients in batches over a space of a week to ensure stability.

This update includes the automatic cancelation of unpaid event registrations after 15 minutes if the payment method for the registration fee is set to online only. As well, a number of bugs have been fixed, including the issue with editing image settings when composing an email, and the one with changing certain settings when using Firefox. For more information, see https://gethelp.wildapricot.com/en/articles/1650

Sincerely,

The Wild Apricot Team

An update of Wild Apricot to version 6.17 is scheduled for February 4th, beginning at 1:00 am (ET). The process will take up to 3 hours, but no downtime is expected for Wild Apricot sites.

However there might be a payments processing service downtime of 10 minutes in the following time frame: 1:45 AM until 2:45 AM ET. During that time all payments will be processed but it might take a little bit more time than usual.

The update will be released to clients in batches over a space of a week to ensure stability.

This update includes a number of new features, including:
-delivery options and shipping charges for the online store
-exporting the waitlist
-uploading files as part of event registration
-option to disable automatic sending of password emails to new contacts

Also, we’ve also fixed a number of bugs. For more information on this release, see https://gethelp.wildapricot.com/en/articles/1662

Sincerely,

The Wild Apricot Team

An update of Wild Apricot to version 6.16 is scheduled for Monday, January 21st, beginning at 2:30 am (ET). The process will take up to 3 hours, but no downtime is expected for Wild Apricot sites.

The update will be released to clients in batches over a space of a week to ensure stability.

This update includes a few new features, including opening duplicated events in view mode to avoid accidentally editing the original event, new event list date filters, and more supported file formats. Also, we’ve also fixed a number of bugs. For more information on this release, see https://gethelp.wildapricot.com/en/articles/1660.

Sincerely,

The Wild Apricot Team

An update of Wild Apricot to version 6.14 is scheduled for Monday, December 3rd, beginning at 2:00 am (ET). The process will take up to 3 hours, but no downtime is expected for Wild Apricot sites.

The update will be released to clients in batches over a space of a week to ensure stability.

This update includes the option to control whether unpaid event registrations are automatically canceled after 15 minutes if the payment method for the registration fee is set to online only. As well, a number of bugs have been fixed, including the issue with using Wild Apricot Payments on the mobile admin app. For more information, see https://gethelp.wildapricot.com/en/articles/1652

Sincerely,

The Wild Apricot Team

An update of Wild Apricot to version 6.2 is scheduled for Tuesday, May 22nd, beginning at 3:00 am (EST). The process will take up to 2 hours, but no downtime is expected for Wild Apricot sites.

The update will be released to clients in batches over a space of a week to ensure stability.

This update includes a single *Manage account administrators* screen where you can view, add, modify, remove, and email your account administrators, and the ability to change the billing period for a monthly plan yourself, instead of having to email Wild Apricot's billing department. As well, we've fixed a number of client-reported bugs. For more information, see https://gethelp.wildapricot.com/en/articles/1600

Sincerely,

The Wild Apricot Team

The Payment Card Industry Security Standards Council (PCI SSC) has mandated that all credit card processors must retire version 1.0 of an encryption method called TLS (Transport Layer Security).

To comply with this directive, and ensure the highest standards of security and data integrity, Wild Apricot will stop supporting TLS versions 1.0 and 1.1 on March 12, 2018, but will continue to support TLS version 1.2. However, some older browser versions do not support TLS 1.2, so visitors to your Wild Apricot site may have to upgrade their browsers if they want to make payments on your site.

To view a list of browsers versions that support TLS 1.2 and higher, see https://support.wildapricot.com/hc/en-us/articles/360000599828-Browser-compatibility-changes-to-comply-with-PCI-mandate

You should encourage visitors to your site to check their browser version against this table.

An update of Wild Apricot to version 5.18 is scheduled for February 27th, beginning at 1:00 am (ET). The process will take up to 2 hours, but no downtime is expected for Wild Apricot sites.

The update will be released to clients in batches over a space of a week to ensure stability.

This update includes a new Wild Apricot Payments system, the ability to adds guests for simple/RSVP events, the option to automatically register people from a waitlist when new spaces become available, and the ability to filter the member directory by member groups. In addition, a number of bugs were fixed. For more information, see https://gethelp.wildapricot.com/en/articles/1566

Sincerely,

The Wild Apricot Team