thevideomd

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  1. 5 votes
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      Collecting comments  ·  6 comments  ·  Wishlist » Finances  ·  Flag idea as inappropriate…  ·  Admin →
      thevideomd supported this idea  · 
      thevideomd commented  · 

      In our situation our members (probably mid sixties on average) typically give us their credit card information and expect us to set up the payments for them. In this scenario we would need to hold onto their credit card information till the next renewal period. The much better solution would be for apricot to create the functionality so that we could start recurring payments at a future date while providing the credit card information now :) Not sure why this is so difficult to do; it probably comes down to who is holding the credit card information when recurring payments are initiated using auth.net If auth.net is holding the information then we should be able to see the recurring profile when we log onto auth.net but that information does not exist in the auth.net system. If apricot is holding the information and sends the request for payment periodically on the renewal dates then setting a start date in the future would not seem to be an insurmountable problem.

      thevideomd shared this idea  · 
    • 2 votes
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        Collecting comments  ·  0 comments  ·  Wishlist » Emails  ·  Flag idea as inappropriate…  ·  Admin →
        thevideomd supported this idea  · 
        thevideomd shared this idea  · 
      • 46 votes
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          Collecting comments  ·  31 comments  ·  Wishlist » Members  ·  Flag idea as inappropriate…  ·  Admin →
          thevideomd supported this idea  · 
          thevideomd commented  · 

          We have had to set up a "Parallel Universe" of membership levels for those who do not wish to pay by credit card but yet we need to set up recurrent billing for their membership; very confusing and time consuming on our part. Would be much better if within a membership level we as the admin or the member themselves could make that switch back and forth.

        • 30 votes
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            16 comments  ·  Wishlist » Finances  ·  Flag idea as inappropriate…  ·  Admin →
            thevideomd supported this idea  · 
            thevideomd commented  · 

            First time user; we are getting ready to send out a couple of hundred monthly statements - most members are not opening their e-mails; can't think of anything more annoying than having to do this one by one (plus that whole export to pdf thing makes printing each one that more painful) Plus we will need to attach the printed statements to a form letter because there is no way to customize the statement with our name and logo - UGH

            thevideomd commented  · 

            I could not agree more - plus the statements need to have the company name/logo at the top and the address of the client to facilitate the mailing of the statements for those who do not have or use their e-mail!

            thevideomd commented  · 

            I am a new user and our need is to batch identify those accounts with non zero balances, to print them all with one click of a print button, and to mail the printed statements. We need this functionality as many of our members are older and don't check or in some cases even have e-mail and they are used to paying by check. In order for this to work the following changes would need to take place:

            1) a way to identify all accounts with balances as per a certain date

            2) a way to batch print those statements

            3) the ability to put the company name and/or logo at the time of the statement and

            4) have the address of the client at the top so that we know where to mail the statements to

            You seem to have an excellent product but the lack of this relatively simple bookkeeping functionality seriously detracts of its usefulness.

          • 32 votes
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              Collecting comments  ·  28 comments  ·  Wishlist » Online payments  ·  Flag idea as inappropriate…  ·  Admin →
              thevideomd supported this idea  · 
              thevideomd commented  · 

              Why am I paying 3.5% on every membership transaction and renewal to the credit card processors? when the option of recurrent echecks is readily available through for instance in my case echecks.net through authorize.net We all could be saving a TON of money if this functionality were enabled.............PLUS one of our biggest headaches in recurring payments is that the credit card expiration date WILL expire at some point and we will need to spend lots of time trying to contact the buyers and then fixing that. With e-checks as I understand it there is NO expiration date until the client revokes the authorization. If this were implemented the monies saved would be a many times of what I am paying for my apricot subscription!

            • 55 votes
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                Collecting comments  ·  13 comments  ·  Wishlist » Contacts  ·  Flag idea as inappropriate…  ·  Admin →
                thevideomd supported this idea  · 
                thevideomd commented  · 

                As someone who is teaching courses (for us on weight loss) The achievement certificate would be nice but by itself doesn't add much functionality and I can see what take a fair amount of effort to implement. Rather I think a much larger needs exists (and perhaps the programming effort to make it happen) and that is to give Apricot the inherit ability to help the user create and manage online courseware. There are paid cloud based products out there that purport to simply the process of creating a protected site, protected pdf, word, and other files, the ability to course attendees to be charged, and for them to chat, to take tests and upon success to be passed on to another level. Apricot already has many of these attributes but spread throughout the program. Personally I am scrambling to figure out how to do this using Apricot, or perhaps paying for a cloud based solution and somehow then integrating it into Apricot.

                Soooo; how about a module within Apricot that would step by step walk the site manager through the process of creating a course that would be easy to maintain; and yes the members who successfully participated could in the end get an achievement certificate! I for one would be willing to pay extra for that functionality and could be of interest to anyone who has an instructional product they would like to market, or implement training for their organization members.

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