Jen Ontario Camps Association

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1. Event Manager without being Event Admin

   213 votes

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   85 comments  ·  Wishlist » Events  ·  Delete…  ·  Admin →
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   AdminKatya Tyukina (Senior Director of Product, Wild Apricot by Personify) responded

   Hello everyone,

   I've been working on this idea for a while, and most of you have described the same trap. You need a volunteer to run one or several events, and the only way to let them is to hand over your whole contact database and your finances. But there are different events and different needs. So I'd like to test the shape with you before we build it.

   
   

   The idea is to maintain the current role of Event Manager, which currently grants access to all events. However, you can also limit this access and assign the person to specific events by choosing from one of three levels of access:

   1. Check-in assistant - welcome people at the door, handle walk-ins. Sees their assigned events and who's registered. Checks people in, signs up whoever turns up, takes payment at the door. Cannot edit the event or its registrations.
   2. Registration manager - help with accepting and managing registrations, including waitlist, before/during/post event. Has access above, plus edit and cancel registrations, run the waitlist, export their own list, and email their own registrants.
   3. Event lead - complete event management, including tickets, emails and event details, for assigned events. Can duplicate an event they run.

   
   

   Imptortant note: At every level there is no access to full contact list and details (only registration information), member records, invoices or payments, no refunds, and no sight of any event they haven't been assigned to.

   
   

   I'd like your reaction to some of that:

   1. Do these three levels match how your events are actually staffed, or is something sitting in the wrong one? Maybe overkill even.
   2. Assignment is per event. If you run 100 or more events a year, does that work? We will copy the assignment with event.
   3. A person gets one level across all their events, you will assign the new role same way as you do now. Does that break anyone who wears two hats — a committee chair at one event, a door volunteer at another?
   4. Any other concerns?

   
   

   On the admin mobile app, you'll probably notice the quickest benefits. It already performs the essential functions of a check-in assistant — QR and manual check-in, managing registrations, guests, waitlists, and recording payments. Currently, door volunteers can't use it because it needs full event manager access. Once access can be limited, the app will be accessible to those requesting it for their assigned events.

   
   

   Please let me know your thoughts.

   
   

   Best,

   Katya Tyukina,

   Sr. Director of Product, Momentive software.

   Hello everyone,

   I've been working on this idea for a while, and most of you have described the same trap. You need a volunteer to run one or several events, and the only way to let them is to hand over your whole contact database and your finances. But there are different events and different needs. So I'd like to test the shape with you before we build it.

   
   

   The idea is to maintain the current role of Event Manager, which currently grants access to all events. However, you can also limit this access and assign the person to specific events by choosing from one of three levels of access:

   1. Check-in assistant - welcome people at the door, handle walk-ins. Sees their assigned events and who's registered. Checks people in, signs up whoever turns up, takes payment at the door. Cannot edit the event or its registrations.
   2. Registration manager -… more
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   Jen Ontario Camps Association commented  ·  Aug 25, 2020  ·  Edit…  ·  Delete…

   I agree with the comments I'm seeing. I've had to go to paper check-ins at the registration table because event admins have access to the full database of sensitive member information. Feel like I'm going backwards!!

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   Jen Ontario Camps Association supported this idea  ·  Aug 25, 2020

2. Installments / Payment plans for events and memberships

   241 votes

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   178 comments  ·  Wishlist » Events  ·  Delete…  ·  Admin →
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   Jen Ontario Camps Association supported this idea  ·  Jul 6, 2020

3. restrict level viewing

   4 votes

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   1 comment  ·  Wishlist » Security / Privacy  ·  Delete…  ·  Admin →
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   Jen Ontario Camps Association shared this idea  ·  Jun 30, 2020

4. Notify admin if a member updates their profile - fields, notification or privacy prefs

   86 votes

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   43 comments  ·  Wishlist » Contacts  ·  Delete…  ·  Admin →
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   Jen Ontario Camps Association commented  ·  Jul 28, 2017  ·  Edit…  ·  Delete…

   I need notifications of when members update their profiles and what fields were updated so that I can update their contact information on our website. This way, the general public has the correct information for each member. Currently, information is cross checked once a year, so if a member makes a change the day after the cross check has been completed, unless they directly notify me of the change, their information will not be updated for another year. This is not the only reason it would be helpful...

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   Jen Ontario Camps Association supported this idea  ·  Jul 28, 2017

5. Emailing Event Delegates

   2 votes

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   0 comments  ·  Wishlist » Events  ·  Delete…  ·  Admin →
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   Jen Ontario Camps Association shared this idea  ·  Apr 26, 2017

6. Family/child memberships

   210 votes

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   71 comments  ·  Wishlist » Members  ·  Delete…  ·  Admin →
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   Jen Ontario Camps Association supported this idea  ·  May 3, 2016