Service notices
497 results found
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Maintenance notice Aug 22, 2011
Server maintenance is planned for Aug 22, 2011.
Expected downtime is up to 40 minutes from 4:00 am EST (Toronto/New York).
We will be applying several error fixes for 4.2 release.
Please log off in advance and inform other users as appropriate.
We apologize for any inconvenience.
0 votes -
Help site maintenance notice 3 Aug, 2011
Help site server maintenance is planned for Aug 3, 2011.
This is only related to help site http://help.wildapricot.com .
Wild Apricot client sites will not be affected.Expected downtime is up to 2 hours from 3:30 am EST (Toronto/New York).
We apologize for any inconvenience.
0 votes -
Maintenance notice Jul 13, 2011
Server maintenance is planned for Jul 13, 2011.
Expected downtime is up to 1 hour and 30 minutes from 3:30 am EST (Toronto/New York).
We will be applying several error fixes for 4.2 release.
Please log off in advance and inform other users as appropriate.
We apologize for any inconvenience.
0 votes -
Maintenance notice Jul 6, 2011
Server maintenance is planned for Jul 6, 2011.
Expected downtime is up to 40 minutes from 3:30 am EST (Toronto/New York).
We will be applying several error fixes for 4.2 release.
Please log off in advance and inform other users as appropriate.
We apologize for any inconvenience.
0 votes -
40 minutes of downtime on Thursday Jun 30 at 4:04 am
Due to a network issue at our hosting company all our services were not reachable for 40 minutes. This has been fixed and measures are being undertaken to prevent this occurring again.
We apologize for inconvenience this might have caused.
0 votes -
Maintenance notice Jun 30, 2011
Server maintenance is planned for Jun 30, 2011.
Expected downtime is up to 40 minutes from 3:30 am EST (Toronto/New York).
We will be applying several error fixes for 4.2 release.
Please log off in advance and inform other users as appropriate.
We apologize for any inconvenience
0 votes -
Maintenance notice Jun 22, 2011
Server maintenance is planned for Jun 22, 2011.
Expected downtime is up to 30 minutes from 3:30 am EST (Toronto/New York).
We will be applying several error fixes for 4.2 release.
Please log off in advance and inform other users as appropriate.
We apologize for any inconvenience
0 votes -
Maintenance notice Jun 15, 2011
Server maintenance is planned for Jun 15, 2011.
Expected downtime is up to 1 hour from 3:30 am EST (Toronto/New York).We will be applying several error fixes for 4.2 release.
Please log off in advance and inform other users as appropriate.
We apologize for any inconvenience
0 votes -
Maintenance notice Jun 08, 2011
Server maintenance is planned for Jun 08, 2011.
Expected downtime is up to 1 hour and 30 minutes from 3:30 am EST (Toronto/New York).We will be applying several error fixes for 4.2 release.
Please log off in advance and inform other users as appropriate.
We apologize for any inconvenience
0 votes -
Maintenance notice Jun 01, 2011
Server maintenance is planned for Jun 01, 2011.
Expected downtime is up to 30 minutes from 3:30 am EST (Toronto/New York).We will be applying several error fixes for 4.2 release.
Please log off in advance and inform other users as appropriate.
We apologize for any inconvenience
0 votes -
Maintenance notice for payment site
Server maintenance is planned for May 31, 2011 for our payment website. This means that users will be unable to make any payments on Wild Apricot sites during maintenance.
This does NOT affect our main servers hosting Wild Apricot software so client accounts will not be affected in any way during this update.We will be applying security fixes for the server.
Expected downtime is up to 30 minutes starting at 3:30 am EST (Toronto/New York time).
Please inform other users as appropriate. We apologize for any inconvenience.
0 votes -
Maintenance notice May 26, 2011
Server maintenance is planned for May 26, 2011.
Expected downtime is up to 1 hour and 30 minutes from 3:30 am EST (Toronto/New York).We will be applying several error fixes for 4.2 release.
Please log off in advance and inform other users as appropriate.
We apologize for any inconvenience.
0 votes -
Maintenance notice May 24, 2011
Server maintenance is planned for May 24, 2011.
Expected downtime is up to 2 hours from 3:30 am EST (Toronto/New York).
We will be applying Microsoft security patches which require server restart .
Please log off in advance and inform other users as appropriate.
We apologize for any inconvenience.
0 votes -
Maintenance notice May 19, 2011
Server maintenance is planned for May 19, 2011.
Expected downtime is up to 60 minutes from 8:00 am EST (Toronto/New York).
We will be applying several error fixes for 4.2 release.
Please log off in advance and inform other users as appropriate.
We apologize for any inconvenience.
0 votes -
Problem with pictures in emails linked via absolute URLs
When you create an email and insert pictures via Wild Apricot website editor, it inserts it via so-called relative link in your email HTML code, e.g.
...img src="/Resources/Pictures/logo.gif"...
(It's called relative because it does not include your website domain)
However, if links to pictures are inserted in a different way - e.g. by manually editing HTML code, they might use 'absolute links', e.g. ...img src="www.mysite.org/Resources/Pictures/logo.gif"...
There is currently a problem with these absolute links to images - they get broken when email is sent out. We are working on it and expect it to be fixed on May…
0 votes -
Problem with automatic recurring payments
We have discovered a problem with automatic recurring payments - after 4.2 upgrade Wild Apricot is not correctly processing payment notifications we receive from payment gateways. Thus, membership records with automatic recurring payments are not properly renewed even though the payment was successfully charged by your payment processor.
We are working on this problem, our current best guess is that it will be resolved tomorrow, May 19th.
For now, we advise to manually check all member records which were supposed to be renewed automatically but did not - check your merchant account and if payment was received, adjust the renewal…
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Version 4.2 upgrade on Wednesday, May 18, 2011 (2:50am)
Wild Apricot v4.2 upgrade is planned for Wednesday, May 18th, 2011.Servers will be taken off-line intermittently from 2:50 am to 8:00am, Eastern time (GMT-5).
Please notify other users in your organization as appropriate.
All accounts will be upgraded automatically and all data will be converted to the new version. We will also maintain full backups of your data before the upgrade for any troubleshooting.
New version will provide improvements and enhancements to Wild Apricot, addressing your feedback and requests, including the following:
* Detailed log of sent emails - both email blasts and automatic system emails, including the capability to…0 votes -
Hosting provider maintenance notice Apr 15, 2011
Our hosting data center will be conducting a planned maintenance on DNS servers on April, 15th from 1 am to 5 am (EDT).
This will require rebooting DNS servers and might lead to inaccessibility of your site for up to 10 minutes.
Please logoff in advance and inform other users as appropriate.
We apologize for any inconvenience.
0 votes -
Maintenance notice Mar 03, 2011
Server maintenance is planned for March 03, 2011.
Expected downtime is up to 10 minutes from 3:15 am EST (Toronto/New York).
We will be applying several error fixes for 4.1 release.
Please log off in advance and inform other users as appropriate.
We apologize for any inconvenience.
0 votes -
Maintenance notice Feb 15, 2011
Server maintenance is planned for February 15, 2011.
Expected downtime is up to 30 minutes from 5:00 am EST (Toronto/New York).
We will be applying several error fixes for 4.1 release.
Please log off in advance and inform other users as appropriate.
We apologize for any inconvenience.
0 votes
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