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Character | in event title or location can lead to incorrect online payment record from Authorize.Net

We have discovered a bug when a character | (vertical separator) is used in the event title. Since this character is used by Authorize.Net as field separator, our system receives incorrect set of fields in the Authorize.Net payment confirmation. This can cause online payment to be not recorded or recorded with a wrong amount in Wild Apricot (even though the correct amount was charged)

For now, please avoid using it in event titles, event location, membership level names and any extra charges. In fact, ideally avoid using it in any fields except for text descriptions fields.

We expect this to be fixed in the next few days.

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    Dmitry ButerinDmitry Buterin shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

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