Johannes van Berkel

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1. Event Manager without being Event Admin

   213 votes

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   85 comments  ·  Wishlist » Events  ·  Delete…  ·  Admin →
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   AdminKatya Tyukina (Senior Director of Product, Wild Apricot by Personify) responded

   Hello everyone,

   I've been working on this idea for a while, and most of you have described the same trap. You need a volunteer to run one or several events, and the only way to let them is to hand over your whole contact database and your finances. But there are different events and different needs. So I'd like to test the shape with you before we build it.

   
   

   The idea is to maintain the current role of Event Manager, which currently grants access to all events. However, you can also limit this access and assign the person to specific events by choosing from one of three levels of access:

   1. Check-in assistant - welcome people at the door, handle walk-ins. Sees their assigned events and who's registered. Checks people in, signs up whoever turns up, takes payment at the door. Cannot edit the event or its registrations.
   2. Registration manager - help with accepting and managing registrations, including waitlist, before/during/post event. Has access above, plus edit and cancel registrations, run the waitlist, export their own list, and email their own registrants.
   3. Event lead - complete event management, including tickets, emails and event details, for assigned events. Can duplicate an event they run.

   
   

   Imptortant note: At every level there is no access to full contact list and details (only registration information), member records, invoices or payments, no refunds, and no sight of any event they haven't been assigned to.

   
   

   I'd like your reaction to some of that:

   1. Do these three levels match how your events are actually staffed, or is something sitting in the wrong one? Maybe overkill even.
   2. Assignment is per event. If you run 100 or more events a year, does that work? We will copy the assignment with event.
   3. A person gets one level across all their events, you will assign the new role same way as you do now. Does that break anyone who wears two hats — a committee chair at one event, a door volunteer at another?
   4. Any other concerns?

   
   

   On the admin mobile app, you'll probably notice the quickest benefits. It already performs the essential functions of a check-in assistant — QR and manual check-in, managing registrations, guests, waitlists, and recording payments. Currently, door volunteers can't use it because it needs full event manager access. Once access can be limited, the app will be accessible to those requesting it for their assigned events.

   
   

   Please let me know your thoughts.

   
   

   Best,

   Katya Tyukina,

   Sr. Director of Product, Momentive software.

   Hello everyone,

   I've been working on this idea for a while, and most of you have described the same trap. You need a volunteer to run one or several events, and the only way to let them is to hand over your whole contact database and your finances. But there are different events and different needs. So I'd like to test the shape with you before we build it.

   
   

   The idea is to maintain the current role of Event Manager, which currently grants access to all events. However, you can also limit this access and assign the person to specific events by choosing from one of three levels of access:

   1. Check-in assistant - welcome people at the door, handle walk-ins. Sees their assigned events and who's registered. Checks people in, signs up whoever turns up, takes payment at the door. Cannot edit the event or its registrations.
   2. Registration manager -… more
   Johannes van Berkel supported this idea  ·  Jun 7, 2020

2. New Admin role for financial transactions management

   46 votes

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   21 comments  ·  Wishlist » Security / Privacy  ·  Delete…  ·  Admin →
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   Johannes van Berkel supported this idea  ·  Jun 7, 2020

3. Ability to export backup of the whole account

   122 votes

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   68 comments  ·  Wishlist » Account administration  ·  Delete…  ·  Admin →
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   Johannes van Berkel supported this idea  ·  Jun 7, 2020

4. Remove insecure TLS1.0 and TLS1.1 protocols so that websites rating is not downgraded

   6 votes

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   1 comment  ·  Wishlist » Security / Privacy  ·  Delete…  ·  Admin →
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   Johannes van Berkel supported this idea  ·  Jun 7, 2020

5. Don't send passwords in plain text emails

   24 votes

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   10 comments  ·  Wishlist » Security / Privacy  ·  Delete…  ·  Admin →
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   Work in progress  ·  AdminOleg Nesterkin (Product owner, Wild Apricot by Personify) responded

   We're planning to remove plain text passwords from welcome email and follow existing best practices to let members (contacts) set the new password themselves after ther are registered in system

   Johannes van Berkel supported this idea  ·  Jun 7, 2020

6. set password expiration periods for passwords (30 days, 45 days,etc)

   7 votes

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   0 comments  ·  Wishlist » Security / Privacy  ·  Delete…  ·  Admin →
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   Johannes van Berkel supported this idea  ·  Jun 7, 2020

7. Age of member

   24 votes

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   12 comments  ·  Wishlist » Contacts  ·  Delete…  ·  Admin →
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   Johannes van Berkel commented  ·  Mar 12, 2020  ·  Edit…  ·  Delete…

   We would like an event registration available to only people who are a certain age or older. (example: 65+)
   So the registration types should have age as an variable.
   Registrant must be older than 18 and younger than 65 (so between two ages) or should be younger than 18 (for kids) or should be older than 65 (for seniors).

   Hans

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   Johannes van Berkel supported this idea  ·  Mar 12, 2020