Darren Vance
My feedback
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124 votes
Many thanks for your comments and feedback in this thread - it was super helpful for us in analysis and design of the feature.
I'm happy to announce that we're working on adding donations to compensate payment processing fees. This feature will be released later this year.Some design decisions I wanted to speak out explicitly:
1. We decided to proceed with optional donations to compensate credit card processing fees as opposed to surcharges/convenience fee.
Main reasons for this is that there are too many regulations around mandatory charges to compensate fees: it's illegal in some countries/states, there are caps on how much you could charge, etc. To avoid all of this legal complications we decided to suggest members to opt-in to compensate processing fees, as opposed to make them obligatory.
All these transactions will be recorded as donations in WA and can be later used for tax deduction.2. You…
An error occurred while saving the comment An error occurred while saving the comment Darren Vance
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Pretty much all other sites allow for this functionality. Is this something we can expect?
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102 votesDarren Vance
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109 votesDarren Vance
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47 votesDarren Vance
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144 votes
An error occurred while saving the comment Darren Vance
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Why can't a someone modify their registration? Such as add a guest, or add a meal preference, etc. With today's technology, it is not acceptable to tell them to cancel everything outright, and start over. And it's a tremendous waste of MY time to keep modifying people's events.
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75 votesDarren Vance
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33 votesDarren Vance
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Agreed 100%. We are losing significant revenue. This is entering its 3rd year as a request, but due to the pandemic nonprofits are especially hurting and need this assistance from Wild Apricot.