Service notices
479 results found
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Maintenance notice Aug 6, 2009
Server maintenance is planned for August 6, 2009.
Expected downtime is up to 5-15 minutes minutes from 4:15 am EST (Toronto/New York).
We will be applying several error fixes for 3.1 release.
Please log off in advance and inform other users as appropriate. We apologize for any inconvenience.
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Maintenance notice Aug 5, 2009
Server maintenance is planned for August 5, 2009.
Expected downtime is up to 5-15 minutes from 4:15 am EST (Toronto/New York).
We will be applying database security fixes.
Please log off in advance and inform other users as appropriate. We apologize for any inconvenience.
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Maintenance notice Aug 3, 2009
Server maintenance is planned for August 3, 2009.
Expected downtime is about 5 minutes from 4:15 am EST (Toronto/New York).
We will be applying several error fixes for 3.1 release.
Please log off in advance and inform other users as appropriate. We apologize for any inconvenience.
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Upgrade to 3.1 scheduled for July 29th, 2009 - server downtime notice
Our next upgrade is planned for Wednesday, July 29th, 2009
Servers will be taken off-line intermittently from 2:30 am to 4:30 am, Eastern time (New York/Toronto). Make sure to save your work and log out in advance. Please notify other users in your organization as appropriate.
All accounts will be updated automatically, no action is required on your part.
Outline of key changes:
* Advanced search for the contact list (including search by donations and events)
* Donation form customization
* Ability to restrict web editors to editing specific web pages
* Contact form to protect privacy of members emails…0 votes -
Information about system outage on Thursday July 23rd
Last Thursday July 23rd we had an outage on Wild Apricot servers for up to 25 minutes. During this time affected websites erroneously redirected to wildapricot.com.
We sincerely apologize for the inconvenience. This was due to an error by one of our developers preparing a database script for the final testing stages of upcoming release 3.1 (scheduled for Wednesday July 29th). We have fully restored the system within 25 minutes.
Due to this outage our support system had to deal with greatly increased volume of support calls and emails so we apologize for taking longer than normal to get back…
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Maintenance notice Jul 25, 2009
Server maintenance is planned for July 25, 2009.
Expected downtime is up to 5 minutes from 2:00 am EST (Toronto/New York).
We will be upgrading hardware.
Please log off in advance and inform other users as appropriate. We apologize for any inconvenience.
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Maintenance notice Jul 23, 2009
Server maintenance is planned for July 23, 2009.
Expected downtime is up to 2-5 minutes from 2:30 am EST (Toronto/New York).
We will be applying Microsoft security patches.
Please log off in advance and inform other users as appropriate. We apologize for any inconvenience.
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Maintenance notice for service sites (including support forums)
Server maintenance is planned for July 14, 2009 for our service websites:
* www.wildapricot.com (including support forums and blog)- associations.wildapricot.com
- support.wildapricot.com
This does NOT affect our main servers hosting Wild Apricot software so client accounts will not be affected in any way during this update.
Expected downtime is up to 2 hours starting at 3:30 am EST (Toronto/New York time).
We will be upgrading database servers.
Please inform other users as appropriate. We apologize for any inconvenience.
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Maintenance notice Jul 2, 2009
Server maintenance is planned for July 2, 2009.
Expected downtime is up to 2 hours from 2:50 am EST (Toronto/New York).
We will be applying Microsoft security patches and upgrading hardware.
Please log off in advance and inform other users as appropriate. We apologize for any inconvenience.
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Maintenance notice Jun 30, 2009
Server maintenance is planned for Jun 30, 2009.
Expected downtime is about 5 minutes from 4:15 am EST (Toronto/New York).
We will be applying error fix for 3.0 release.
Please log off in advance and inform other users as appropriate. We apologize for any inconvenience.
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Maintenance notice Jun 17, 2009
Server maintenance is planned for Jun 17, 2009.
Expected downtime is about 20 minutes from 4:15 am EST (Toronto/New York).
We will be applying error fixes for 3.0 release.
Please log off in advance and inform other users as appropriate. We apologize for any inconvenience.
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Maintenance notice Jun 15, 2009
Server maintenance is planned for Jun 15, 2009.
Expected downtime is about 20 minutes from 4:15 am EST (Toronto/New York).
We will be applying error fixes for 3.0 release.
Please log off in advance and inform other users as appropriate. We apologize for any inconvenience.
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Maintenance notice Jun 10, 2009.
Server maintenance is planned for Jun 10, 2009.
Expected downtime is 2-3 minutes from 4:15 am EST (Toronto/New York).
We will be applying some error fixes for 3.0 release.
Please log off in advance and inform other users as appropriate. We apologize for any inconvenience.
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Maintenance notice June 4, 2009
Server maintenance is planned for June 4, 2009.
Expected downtime is 10-15 minutes starting at 4:15 am EST (Toronto/New York).
We will be applying several error fixes for 3.0 release.
Please log off in advance and inform other users as appropriate. We apologize for any inconvenience.
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Maintenance notice June 2, 2009
Server maintenance is planned for June 2, 2009.
Expected downtime is 5-7 minutes from 4:15 am EST (Toronto/New York).
We will be applying several error fixes for 3.0 release.
Please log off in advance and inform other users as appropriate. We apologize for any inconvenience.
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Maintenance notice May 28, 2009
Server maintenance is planned for May 28, 2009.
Expected downtime is 1-2 minutes from 4:15 am EST (Toronto/New York).
We will be applying several error fixes for 3.0 release.
Please log off in advance and inform other users as appropriate. We apologize for any inconvenience.
0 votes -
Maintenance notice May 25, 2009
Server maintenance is planned for May 25, 2009.
Expected downtime is 2-3 minutes from 4:15 am EST (Toronto/New York).
We will be applying several error fixes for 3.0 release.
Please log off in advance and inform other users as appropriate. We apologize for any inconvenience.
Dmitri Ivanov,
Wildapricot team0 votes -
Maintenance notice May 22, 2009
Server maintenance is planned for May 22, 2009.
Expected downtime is 20 minutes from 4:15 am EST (Toronto/New York).
We will be applying several error fixes for 3.0 release.
Please log off in advance and inform other users as appropriate. We apologize for any inconvenience.
0 votes -
New release 3.0 scheduled for May 20th, 2009 - server downtime notice
Our next upgrade is planned for Wednesday, May 20th, 2009
Servers will be taken off-line intermittently from 2:00 am to 7:00 am, Eastern timezone (New York/Toronto). Make sure to save your work and log out in advance. Please notify other users in your organization as appropriate.
This is a major update - hence the extended downtime necessary to convert all the data to new version.
All client accounts will be updated automatically, no action is required on your part.
We highly recommend you to review Version 3.0 transition FAQ http://help.wildapricot.com/display/DOC/Release+3.0 in advance.
Outline of key changes:
* Major change: New…0 votes -
(discontinued) Daily reboots starting May 8th, 2009 at 4:15 am Eeastern timezone (Toronto/New York)
We have identified a bug which happens during peak load times in some rare circumstances and results in 'Internal error' message.
Our version 3.0 (planned for release on May 20 or 21) has the code which should get rid of this problem. Until then, we are implementing various workarounds to lower the chances of this bug affecting our clients. One of these steps requires daily rebooting of Wild Apricot servers.
Starting on May 8th, our servers will be rebooted daily at 4:15 am Eastern timezone (Toronto/New York) (lowest usage time)
Expected reboot time: 2-3 minutes.
During these times you might…
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