Service notices

  1. Maintenance notice Mar 18th, 2009

    Server maintenance is planned for March 18th, 2009.

    Expected downtime is up to 1 hour between 2:00 am EST (Toronto/New York) to 3:00 am EST.

    We will be applying server software security updates.

    Please log off in advance and inform other users as appropriate.

    We apologize for any inconvenience.

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  2. Maintenance notice Mar 12th, 2009

    Server maintenance is planned for March 12th, 2009.

    Expected downtime is up to 15 minutes between 5:00 am EST (Toronto/New York) to 5:30 am EST.

    We will be applying a database security patch.

    Please log off in advance and inform other users as appropriate.

    We apologize for any inconvenience.

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  3. Maintenance notice Mar 10th, 2009

    Server maintenance is planned for March 10th, 2009.

    Expected downtime is up to 15 minutes between 4:00 am EST (Toronto/New York) to 4:30 am EST.

    We will be applying a fix for this issue(s):


    • some e-mails are copied to admin using CC instead of BCC

    Please log off in advance and inform other users as appropriate.

    We apologize for any inconvenience.

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  4. Maintenance notice Mar 4th, 2009

    Server maintenance is planned for March 4th, 2009.

    Expected downtime is up to 15 minutes between 4:00 am EST (Toronto/New York) to 4:30 am EST.

    We will be applying a fix for this issue(s):


    • error when trying to add a restricted website section on a free account plan.

    Please log off in advance and inform other users as appropriate.

    We apologize for any inconvenience.

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  5. Maintenance notice Mar 3rd, 2009

    Server maintenance is planned for March 3rd, 2009.

    Expected downtime is up to 15 minutes between 4:00 am EST (Toronto/New York) to 5:00 am EST.

    We will be applying a fix for bulk delete of members function.

    Please log off in advance and inform other users as appropriate.

    We apologize for any inconvenience.

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  6. Maintenance notice Feb 27th, 2009

    Server maintenance is planned for February 27th, 2009.

    Expected downtime is up to 30 minutes between 4:00 am EST (Toronto/New York) to 5:00 am EST.

    We will be applying small performance-related fixes.

    Please log off in advance and inform other users as appropriate.

    We apologize for any inconvenience.

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  7. New release scheduled for to Feb 26th, 2009 - server downtime notice

    Our next upgrade is planned for Thursday, February 26th, 2009

    Servers will be taken off-line intermittently from 3:00 am to 6:00 am, Eastern timezone (New York/Toronto). Make sure to save your work and log out in advance. Please notify other users in your organization as appropriate.

    This is a smaller intermediate release - 2.39 - our last update of version 2. Our subsequent update will be a major version upgrade 3.00.

    Release 2.39 contains a number of improvements, including the following:


    • Adding dynamic ("fly-out") menus to most themes

    • Customization of invoice/receipt template

    • Account ID display in the backend (please provide…
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  8. Security updates installed on Feb 18th, 2009

    Urgent Microsoft security patches had to be installed on our servers which required rebooting them several times (resulting in downtime of several minutes each time).

    Sorry for the inconvenience.

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