Wade Dugas
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35 votesWade Dugas
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122 votes
An error occurred while saving the comment Wade Dugas
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12 votes
An error occurred while saving the comment Wade Dugas
commented
I created invoice which replaces a voided invoice. It was voided automatically due to the PayPal payment not being completed in 15 minutes. The member received an error in PayPal but was able to correct it after the 15 minute timeout. The PayPal payment was made against the original invoice which I had to delete. Wild Apricot does needs to have a mechanism to restore a voided invoice. I had to create a new invoice and then delete the PayPal payment. I then had to record a manual payment to get the account settled. This is a lot of work and also means the PayPal transaction will not match any transaction in Wild Apricot. Please fix this!
Wade Dugas
supported this idea
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Create the ability to support multiple payment systems at the same time with the ability to assign a payment type to a given payment system. This would solve the issue of having only one configured payment system which does not support a payment type you need. We need to have PayPal, credit cards and bank transfers at a minimum. As we are based in Europe, it seems the best option is PayPal Express Checkout. It supports all 3, but we have members who refuse to use PayPal and will not create a PayPal account. Using a bank account requires the member to create a PayPal account. Some will not even use the credit card option because they refuse to use PayPal at all. We either need a supported payment system which supports PayPal in addition to credit cards and bank transfers with no signup required, or the ability to configure multiple payment systems. Supporting multiple payment systems is the preferred option and would solve most of the feature requests for payment systems.