I created invoice which replaces a voided invoice. It was voided automatically due to the PayPal payment not being completed in 15 minutes. The member received an error in PayPal but was able to correct it after the 15 minute timeout. The PayPal payment was made against the original invoice which I had to delete. Wild Apricot does needs to have a mechanism to restore a voided invoice. I had to create a new invoice and then delete the PayPal payment. I then had to record a manual payment to get the account settled. This is a lot of work and also means the PayPal transaction will not match any transaction in Wild Apricot. Please fix this!
I created invoice which replaces a voided invoice. It was voided automatically due to the PayPal payment not being completed in 15 minutes. The member received an error in PayPal but was able to correct it after the 15 minute timeout. The PayPal payment was made against the original invoice which I had to delete. Wild Apricot does needs to have a mechanism to restore a voided invoice. I had to create a new invoice and then delete the PayPal payment. I then had to record a manual payment to get the account settled. This is a lot of work and also means the PayPal transaction will not match any transaction in Wild Apricot. Please fix this!