Scott Kolar
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Frank
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My comment relates specifically to the WordPress (WP) integration and single sign-on service (SSS) implemented in Release 5.4. The integration has worked to keep the user in the WP site except for password reset. Clicking on the "Forgot password" link on the SSS page goes to reset password SSS page. Entering the email address and clicking on "Reset my password" goes to a third SSS page instructing the user to check their email for further instructions. The problem with this page is that, other than checking email, there are no instructions or indications to the user what they should do from this page. The potential for user confusion is compounded by the reset link in the email, which goes to the WA site. Now the user is out of the WP site without with no obvious way to get back and in the WA site with which they aren't familiar. That is what I was hoping this integration would avoid. Can the password reset process be changed to keep the user within the WP site? Could the email link go back to the single sign-on page or could the email contain a code that could be entered in the single sign-on page?