Julie Niemeyer
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53 votesJulie Niemeyer
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3 votesJulie Niemeyer
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5 votesJulie Niemeyer
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5 votesJulie Niemeyer
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12 votesJulie Niemeyer
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25 votesJulie Niemeyer
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6 votes
Hello. I am the Guild of Oregon Woodworkers Registrar. I mange all the event postings, the registrations, cancellations and refunds. I balance accounts and am the first person most people come in contact concerning the website.
We have people who, sometimes, register for events, then do not pay for the event. They take up a spot that otherwise might be going to a paying customer. I must monitor this manually and sometimes these registrations slip by me.
I am wondering if it's possible to change the registration process slightly, when using the choice to PAY ONLINE OR OFFLINE.
When creating an event, under the choice Pay Online or Offline, I would like to see that a persons registration is automatically canceled unless they have remitted payment within 7 days, +/- of registration. This gives someone ample time to send a check. We still have people who refuse to use PayPal or a credit card.
I see an automatic cancel feature after 15 minutes is under the PAY ONLINE only button. It would help us out if something like it was under the PAY OFFLINE or ONLINE button.
Anything you can do would really be appreciated.
Thank yoo