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Service notices

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  1. Version 5.3.2 update on April 27th, 2015 at 3am EDT

    An update of Wild Apricot to version 5.3.2 is scheduled for Monday, April 27th, beginning at 3:00 am (EDT). Wild Apricot sites may be inaccessible for up to 15 minutes.

    This update will address a number of bugs reported by our users. For a partial list, see Update 5.3.2 http://help.wildapricot.com/display/DOC/Update+5.3.2 .

    Please save your work and log out in advance, and warn your clients about possible connectivity issues.

    We apologize for any inconvenience.

    Sincerely,

    The Wild Apricot Team

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  2. Version 5.3.1 update on April 16th, 2015 at 3am EDT

    An update of Wild Apricot to version 5.3.1 is scheduled for Thursday, April 16th, beginning at 3:00 am (EDT). The update may take up to 15 minutes to complete.

    This update will address a number of bugs reported by our users, and includes some adjustments. For details, see Update 5.3.1 http://help.wildapricot.com/display/DOC/Update+5.3.1

    There will be no downtime, but connections to your site will be dropped briefly at some point during the update. Please save your work and log out in advance, and warn your clients about possible connectivity issues.

    We apologize for any inconvenience.

    Sincerely,

    The Wild Apricot Team

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  3. Version 5.3 to be published on April 8, 2015 at 3am EDT

    Version 5.3 of Wild Apricot will be published on Wednesday, April 8th, beginning at 3:00 am (EDT). Wild Apricot sites will be inaccessible for up to 15 minutes.

    This release includes a number of new features, including:

    -Improved pasting content from other sources
    -Faster and easier duplication of events
    -More event email recipient options
    -Improved performance for member gadgets
    -Extra charge calculation field
    -New fully responsive theme

    For more information, see http://help.wildapricot.com/display/DOC/Release+5.3 .

    Please save your work and log out in advance, and warn your clients about possible connectivity issues.

    We apologize for any inconvenience.

    Sincerely,

    The Wild Apricot Team

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  4. Version 5.2.4 update on March 4th, 2015 at 3am EST

    An update of Wild Apricot to version 5.2.4 is scheduled for Wednesday, March 4th, beginning at 3:00 am (EST). The update may take up to 15 minutes to complete.

    This update will address a number of bugs reported by our users, and includes some adjustments to website themes. For details, see Update 5.2.4 http://help.wildapricot.com/display/DOC/Update+5.2.4 .

    There will be no downtime, but connections to your site will be dropped briefly at some point during the update. Please save your work and log out in advance, and warn your clients about possible connectivity issues.

    We apologize for any inconvenience.

    Sincerely,

    The Wild…

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  5. Version 5.2.3.1 update on February 17th, 2015 at 3am EST

    An update of Wild Apricot to version 5.2.3.1 is scheduled for Thursday, February 17th, beginning at 3:00 am (EST). This update will address a number of bugs reported by our users.

    There will be no downtime, but connections to your site will be dropped at this time. Please save your work and log out in advance, and warn your clients about possible connectivity issues.

    We apologize for any inconvenience.

    Sincerely,

    The Wild Apricot Team

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  6. Version 5.2.3 update on February 9th, 2015 at 3am

    An update of Wild Apricot to version 5.2.3 is scheduled for Monday, February 9th, beginning at 3:00 am (EST). Wild Apricot sites may be inaccessible for up to 15 minutes.

    This update will address a number of bugs reported by our users. For details, see Update 5.2.3 http://help.wildapricot.com/display/DOC/Update+5.2.3 .

    Please save your work and log out in advance, and warn your clients about possible connectivity issues.

    We apologize for any inconvenience.

    Sincerely,

    The Wild Apricot Team

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  7. System maintenance on Sunday, February 8th at 3:00 AM EST

    System maintenance will be performed on Wild Apricot on Sunday, February 8th, beginning at 3:00 AM EST. The maintenance could take up to 2 hours to complete. During this time, Wild Apricot sites will not be available.

    Please save your work, log out in advance, and warn your clients about possible connectivity issues.

    We apologize for any inconvenience.

    Sincerely,

    The Wild Apricot Team

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  8. PayPal maintenance on Feb 6 2015 starting at 1:00 AM EST

    PayPal will be performing maintenance of their system on Feb 6 2015.

    As stated in their notification, there will be 6 separate impacts lasting approximately 1 minute each between 1:00 AM EST to 4:30 AM EST

    During this time payment not being processed, freezing, errors might occur.


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  9. Support system maintenance on January 20th at 3:00 AM EST

    Database maintenance on Wild Apricot's online support system will take place on Tuesday, January 20th, beginning at 3:00 AM EST. The maintenance is expected to take 15 minutes to complete. During this time, support.wildapricot.com will not be available. You can, however, continue to email your support requests to support@wildapricot.com. Your Wild Apricot sites will not be affected.
    Please inform other users as appropriate. We apologize for any inconvenience.

    Sincerely,

    The Wild Apricot Team

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  10. Database maintenance on January 17th, 2015 at 2am (EST)

    Wild Apricot database maintenance is scheduled for this Saturday, January 17th, beginning at 2:00 am (EST). The scheduled duration of the maintenance is 6 hours, until 8 am. During this time, some components may be unavailable, including mail history, bulk email sending, payments, and mobile app. Also, some delays in event reminders and subscription policies could occur, and some sites could be unavailable.

    This maintenance is intended to increase service reliability and performance of core Wild Apricot components.

    Please save your work, log out in advance, and warn your clients about possible connectivity issues.

    We apologize for any inconvenience.

    Sincerely,

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  11. Version 5.2.2 update on January 15th, 2015 at 3am

    An update of Wild Apricot to version 5.2.2 is scheduled for Thursday, January 15th, beginning at 3:00 am (EST). Wild Apricot sites may be inaccessible for up to 15 minutes.

    This update will address a number of bugs reported by our users. As well, another new fully responsive theme set – Whiteboard – has been added. For details, see Update 5.2.2 http://help.wildapricot.com/display/DOC/Update+5.2.2 .

    Please save your work and log out in advance, and warn your clients about possible connectivity issues.

    We apologize for any inconvenience.

    Sincerely,

    The Wild Apricot Team

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  12. Version 5.2.1 update on December 24, 2014 at 3am

    An update of Wild Apricot to version 5.2.1 is scheduled for Wednesday, December 24th, beginning at 3:00 am (EST). Wild Apricot sites will be inaccessible for up to 30 minutes.

    This update will address a number of bugs reported by our users. As well, a new fully responsive Bookshelf theme set has been added. For details, see Update 5.2.1 http://help.wildapricot.com/display/DOC/Update+5.2.1 .

    Please save your work and log out in advance, and warn your clients about possible connectivity issues.

    We apologize for any inconvenience.

    Sincerely,

    The Wild Apricot Team

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  13. Version 5.2 to be published on December 10, 2014 at 3am

    Version 5.2 of Wild Apricot will be published on Wednesday, December 10th, beginning at 3:00 am (EST). Wild Apricot sites will be inaccessible for up to 15 minutes.

    This release includes a number of new features, including:

    -Logging in using social network credentials
    -Choosing a starting page for members
    -Sorting membership levels
    -Locking member privacy settings
    -Exporting to CSV, XLS
    -New site search gadget
    -Forum moderator options
    -Restricting access to forums and blogs by member group
    -Exporting registrations across multiple events.

    For more information, see http://help.wildapricot.com/display/DOC/Release+5.2 .

    Please save your work and log out in advance, and warn your clients…

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  14. Version 5.1.5 update on November 19, 2014 at 3am

    An update of Wild Apricot to version 5.1.5 is scheduled for Wednesday, November 19th, beginning at 3:00 am (EST). Wild Apricot sites will be inaccessible for up to 15 minutes.

    This update will address a number of bugs reported by our users. As well, a new Blueprint theme set has been added, along with new API functionality. For details, see Update 5.1.5 http://help.wildapricot.com/display/DOC/Update+5.1.5 .

    Please save your work and log out in advance, and warn your clients about possible connectivity issues.

    We apologize for any inconvenience.

    Sincerely,

    The Wild Apricot Team

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  15. Maintenance

    This weekend, November 15th and 16th during maintenance 2-7AM EST some of our services could be unavailable for a few minutes. This is related to last vulnerabilities founded by Microsoft (Security Bulletin MS14-066) and it's needed to improve our security systems to protect your data.

    Sorry for possible inconvenience.

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  16. Version 5.1.4 update on November 5, 2014 at 3am

    An update of Wild Apricot to version 5.1.4 is scheduled for Wednesday, November 5th, beginning at 3:00 am (EST). Wild Apricot sites will be inaccessible for up to 15 minutes.

    This update will address a number of bugs reported by our users. As well, the Food Service theme set is being renamed to Fiesta. For details, see Update 5.1.4 http://help.wildapricot.com/display/DOC/Update+5.1.4 .

    Please save your work and log out in advance, and warn your clients about possible connectivity issues.

    We apologize for any inconvenience.

    Sincerely,

    The Wild Apricot Team

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  17. iPhone app shows maximum 20 events per screen

    [Wed, Oct 08 2014] The app seems to be limited to 20 events per screen (upcoming, past, all events screens) and there is no possibility to scroll screen for additional events. [Tue, Oct 21 2014] Wild Apricot mobile app updated to version 1.0.1 and is available for download from App Store. Latest update - both problems are fixed now, make sure you updated to the newest app version (1.0.1)

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  18. WA 5.1 maintenance notice - September 30, 2014, up to 20 minutes beginning at 3:00 am (EDT)

    We will be performing system maintenance on September 30th, 2014, starting at 3:00 AM (EDT). This could take up to 20 minutes to complete.
    During this time, users may experience delays or interruptions accessing Wild Apricot sites.
    Please save your work and log out in advance, and warn your clients about possible connectivity issues.
    We apologize for any inconvenience.
    Eugene, Wild Apricot System Operations Team

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  19. Sites unavailable early this morning.

    Services were unavailable from 6:36am until 6:45am EST today.

    During this time, we experienced a substantial inbound spike that was affected bandwidth. The issue was escalated to our hosts Network Operation team for further analysis on the incident, however, we have not heard back yet on their preliminary findings.

    We will update this post when we have more information.

    Our apologies for the inconvenience this may have caused.

    sincerely,

    Kathryn

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  20. WA 5.1 maintenance notice - September 4, 2014, up to 10 minutes beginning at 3:00 am (EDT)

    We will be performing system maintenance on September 4th, 2014, beginning at 3:00 am (EDT). This will take up to 10 minutes to complete.
    During this time, users may experience delays or interruptions accessing Wild Apricot sites.
    Please save your work and log out in advance, and warn your clients about possible connectivity issues.
    We apologize for any inconvenience.

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