5 Hour Outage, March 21st 2016 Update
On March 21st, 2016, out clients experienced a 5 hour outage which resulted in all Wild Apricot services to be down.
The exact time of the outage was 1:25 pm EST - 6:39 pm EST
The reason for the incident was a failed scheduled maintenance action of rebuilding the SQL server indexes.
We are taking proactive steps to ensure that this issue does not happen in the future and sincerely apologize for the inconvenience.
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