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Rebekah Francis

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  1. 5 votes

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    0 comments  ·  Wishlist » Events  ·  Flag idea as inappropriate…  ·  Admin →
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    Rebekah Francis shared this idea  · 
  2. 139 votes

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    73 comments  ·  Wishlist » Members  ·  Flag idea as inappropriate…  ·  Admin →
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    We have started analysis for this issue, and it seems that key problem is how Wild Apricot handles level changes close to renewal date. The system is currently designed to collect the full new level amount and set renewal date according to new level renewal policy. All prepaid amounts for old levels are disposed. Moreover, since no prorating occurs, the new level might be effective only for a few days.

    As a first step, we suggest to redesign how level change is working and add prorating there:

    - Level would be changed immediately, as now - Remaining portion of old membership level payment will be applied to new level - For new levels with specific renewal date (e.g. annual levels with renewals Jan 1st) apply the pro-rating settings for new applications: - Allow member to pay only a pro-rated amount of the new level fee (e.g. six months before renewal…
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    Rebekah Francis commented  · 

    We have multiple member levels with different renewal dues amounts. During the renewal process a member should have the option to change their level before being charged their renewal fee. This would allow them to make on one payment at the correct amount. Currently a member who is in pending renewal status cannot make a change to their membership level.

    Rebekah Francis supported this idea  · 
  3. 1 vote

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    0 comments  ·  Wishlist » Emails  ·  Flag idea as inappropriate…  ·  Admin →
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    Rebekah Francis shared this idea  · 
  4. 7 votes

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    1 comment  ·  Wishlist » Website / Content  ·  Flag idea as inappropriate…  ·  Admin →
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    Rebekah Francis supported this idea  · 

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