Marion H.
My feedback
3 results found
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311 votes
Evgeny Zaritovskiy
responded
Collecting comments now.
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34 votes
An error occurred while saving the comment Marion H.
commented
PS to the comment I just posted. The invalid email entered during the donation AffiniPay process did create a new ("duplicate") contact for the person. That new contact has the disabled email, and that is the contact we would like to be alerted to, either directly or at least via a search function.
An error occurred while saving the comment Marion H.
commented
We had a person who donated via AffiniPay and entered an invalid email that gets bounced back (and does not that does not match the email we have in WA). There was no notification to the WA Admin. In addition, there is no error record on file under "Donations", and the invalid email does not show up when you do a Donation search for "Status: Attention Required." The only place you find the error is if you are scrolling through "all" donations or "all" contacts and see a red "Email disabled" notice. On the Contact record it says: "Email delivery was disabled due to persistent delivery failures. Please update the contact's email address to resume email delivery. " What is the method we should use to locate this disabled email? I don't see a capability in the Advanced Search function nor in the Donations Search function. Thank you for helping with this. MHarrell
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136 votes
An error occurred while saving the comment Marion H.
commented
Yes, please add a 'Contact Us' or 'Feedback' form gadget. I think WA has been discussing this for a while. It is past due. Thank you.
I agree that having a simple recurring series of events where you type once and are able to create a series (where each event is separate registration) is still very, very desirable. Even if I make a typo mistake when I set up the series, as long as I can delete them easily, and then recreate them, it is still a huge savings of time for the admin person to set them up all at once (over what we now have, inputting them one by one; very laborious).