Dale Koetke
My feedback
24 results found
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12 votes
An error occurred while saving the comment Dale Koetke supported this idea · -
24 votes
An error occurred while saving the comment Dale Koetke commentedThis would be great for me. We have membership levels that are age sensitive and its easy to make a mistake and renew into a level which is no longer correct...
Dale Koetke supported this idea · -
3 votesDale Koetke supported this idea ·
An error occurred while saving the comment Dale Koetke commented+1
The fact that I cannot search based on the member's balance is a huge issue for me. I need to be able to reach back to all members with a balance and remind (nag) them. if I could create an advanced search using the balance (e.g. all members with balance > 0 ) it would be a huge time saver.
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36 votes
We're currently working on customizing level change emails.
Dale Koetke supported this idea ·An error occurred while saving the comment Dale Koetke commentedWe have scenarios where members need to move to a different membership level (for instance due to age). I have no way to enforce this in Wild Apricot, so a reasonable approach is that I bulk move them. The problem is that they all receive this membership level change which looks a lot like they were renewed and billed since the program price is shown. Then I need to spend time explaining what this means and making excuses for the Wild Apricot platform. I have done extensive modification of the other email templates to match our scenarios as well as providing a professional, branded experience. This one automatic email causes me a lot of trouble as mentioned above. I know the WA team been focused on the much improved CMS, but please take this feature under request for the coming months!
Dmitry, I have the age limits in the description but still get 3-4% of my members signing up into the wrong group. The age limit is always a little complicated as it depends on the members age as of a cutoff date (not at the date they register). At least in my case, having this in the description is insufficient.