Mark Bower

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1. Event Manager without being Event Admin

   213 votes

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   85 comments  ·  Wishlist » Events  ·  Delete…  ·  Admin →
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   AdminKatya Tyukina (Senior Director of Product, Wild Apricot by Personify) responded

   Hello everyone,

   I've been working on this idea for a while, and most of you have described the same trap. You need a volunteer to run one or several events, and the only way to let them is to hand over your whole contact database and your finances. But there are different events and different needs. So I'd like to test the shape with you before we build it.

   
   

   The idea is to maintain the current role of Event Manager, which currently grants access to all events. However, you can also limit this access and assign the person to specific events by choosing from one of three levels of access:

   1. Check-in assistant - welcome people at the door, handle walk-ins. Sees their assigned events and who's registered. Checks people in, signs up whoever turns up, takes payment at the door. Cannot edit the event or its registrations.
   2. Registration manager - help with accepting and managing registrations, including waitlist, before/during/post event. Has access above, plus edit and cancel registrations, run the waitlist, export their own list, and email their own registrants.
   3. Event lead - complete event management, including tickets, emails and event details, for assigned events. Can duplicate an event they run.

   
   

   Imptortant note: At every level there is no access to full contact list and details (only registration information), member records, invoices or payments, no refunds, and no sight of any event they haven't been assigned to.

   
   

   I'd like your reaction to some of that:

   1. Do these three levels match how your events are actually staffed, or is something sitting in the wrong one? Maybe overkill even.
   2. Assignment is per event. If you run 100 or more events a year, does that work? We will copy the assignment with event.
   3. A person gets one level across all their events, you will assign the new role same way as you do now. Does that break anyone who wears two hats — a committee chair at one event, a door volunteer at another?
   4. Any other concerns?

   
   

   On the admin mobile app, you'll probably notice the quickest benefits. It already performs the essential functions of a check-in assistant — QR and manual check-in, managing registrations, guests, waitlists, and recording payments. Currently, door volunteers can't use it because it needs full event manager access. Once access can be limited, the app will be accessible to those requesting it for their assigned events.

   
   

   Please let me know your thoughts.

   
   

   Best,

   Katya Tyukina,

   Sr. Director of Product, Momentive software.

   Hello everyone,

   I've been working on this idea for a while, and most of you have described the same trap. You need a volunteer to run one or several events, and the only way to let them is to hand over your whole contact database and your finances. But there are different events and different needs. So I'd like to test the shape with you before we build it.

   
   

   The idea is to maintain the current role of Event Manager, which currently grants access to all events. However, you can also limit this access and assign the person to specific events by choosing from one of three levels of access:

   1. Check-in assistant - welcome people at the door, handle walk-ins. Sees their assigned events and who's registered. Checks people in, signs up whoever turns up, takes payment at the door. Cannot edit the event or its registrations.
   2. Registration manager -… more
   An error occurred while saving the comment
   Mark Bower commented  ·  Aug 20, 2026  ·  Edit…  ·  Delete…

   Katya,
   This would work very well for us. I like the granularity of the rights being granted, and the hierarchy. We do NOT have individuals that need differing levels of access across different events. Typically, we have individuals that are responsible for a specific type of event and only that type of event. We run about a 100 unique events per year with about ten different types of events. The ability for Event Managers to retrieve and export the event registrations will save us quite a bit of time. Thanks for the update and look forward to seeing this functionality in a future release.
   Mark

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   Mark Bower supported this idea  ·  Aug 21, 2018

2. Extend API to allow updating fields on an existing Event

   7 votes

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   1 comment  ·  Wishlist » API  ·  Delete…  ·  Admin →
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   Mark Bower supported this idea  ·  Jan 12, 2026

3. Show and export Event registration cancellation date and time

   3 votes

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   0 comments  ·  Wishlist » Events  ·  Delete…  ·  Admin →
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   Mark Bower supported this idea  ·  Jan 12, 2026

4. API Report to include event cancellations

   4 votes

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   3 comments  ·  Developers » API  ·  Delete…  ·  Admin →
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   Mark Bower supported this idea  ·  Jan 12, 2026
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   Mark Bower commented  ·  Jan 6, 2026  ·  Edit…  ·  Delete…

   Checking on this in 2026. I'm not able to get the cancelled registrations. I'm using the below GET command, but I am NOT getting the cancelled registrations. Tech support indicates that I should be getting them. Is anybody getting cancelled registrations? If so, can you please share the command that you're using.
   Thanks, Mark Bower

   url_get_registrations = "https://api.wildapricot.org/v2.2/accounts/" + account_id + "/eventregistrations?eventID=" + \
   event_id_num + "&includeWaitList=false"

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5. Variable pricing for additional (i.e. "guest") registrations

   37 votes

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   27 comments  ·  Wishlist » Events  ·  Delete…  ·  Admin →
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   Mark Bower supported this idea  ·  May 9, 2018