D Browning
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An error occurred while saving the comment D Browning commentedEven better link to shippers for accurate shipping information.
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26 votesD Browning supported this idea ·
Every e-commerce site/app allows the customer to cancel the order or return to the cart and amend the order at any point before final submission of credit card info. The creation of an invoice and order upon moving to the payment screen is ridiculous. So much shopping is done online now, that this process doesn't meet the most basic customer expectation. And it causes a lot of admin work.