That's not so. It has several uses unrelated to immediate chat. For one, it shows members at a glance how busy the site is, and who tends to be online at the same times that I am (for example, if I am always online on Sunday mornings and so are Joe and Sally), then I get a sense of community without ever chatting. It also shows me if someone with whom I have been collaborating is available - maybe I owe him something on a project, and just seeing his name reminds me to get to it.
I use this feature on a Drupal site and it has been useful and popular.
Backup-only is a big step in the right direction, if we know we can trust it. That would require only a beta with trusted customers who can assure us that our content is indeed backed up.
I would want to download a copy of the backup, even if I cannot use it, this is for compliance reasons. Besides, if WA's headquarters gets blown away by alien spaceships, I still have my data to give to the rebels to get us back online and save the the universe from Certain Destruction.
(I hate when that happens!)
We are a chapter of a larger international organization. Different chapters use Wordpress or other tools. There is a general requirement to keep backup images of our websites. The policies have not yet caught up with the SaaS model, but there is also the thought that if WA were to have a disaster, you could recover our site from our image in case yours was lost.
It would be very helpful to have functionality like the Drupal module that someone else mentioned. Then we could decide for ourselves when to make a backup just before embarking on dangerous work. We should have the option to push the backup image to a dedicated space on your servers (overwrite last night's image) or to download it to our own repository.
It would be great if you used Actifio CDS - much easier, fine-granularity restores, less storage needed. But it's expensive.
Has there been any progress on this?
Backups are not just a matter of restoring after a problem, they are for compliance reasons as well.