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  1. 22 votes

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    rugbysid supported this idea  · 
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    rugbysid commented  · 

    I can see I'm on a loser here. Others regarded it as a problem but have dropped out. If this cannot be addressed it is a major problem for anyone considering selling information via WA.

    There seems little point in asking non-technical people what they want and then telling them why they cannot have it. How about saying the type of thing that is possible and going from there.

    If the access is reported in a meaningful way at least you have some idea of what is going on. If you have say 50 accounts where access is consistently from one place and 2 that are consistently viewing the same material from numerous different sources you may have a problem and can then decide what to do about it. As it is I am completely in the dark.

    In my case the material to be viewed is a course in graded steps 1 to 9. Each unique visitor has accessed all steps (Information via Google). The valid user would not do this.

    One seller I browsed recently provided full access reporting and claimed a bot searches log files for signs of misuse. I am not suggesting WA does this, simply reporting what I have seen.

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    rugbysid commented  · 

    This should not be regarded as a wish list request for an upgrade. This is a serious deficiency in the system whether or not loads of people are asking for it to be changed.

    If you are using WA to sell information, which works well, then it is important to know who is accessing the information. It is no use simply being told that a user has logged in 30 times and yet not know that they did it from 5 different IP addresses.

    You say...

    [quote user="Chief_Apricot"]

    I guess you are talking about tracking and limiting access by IP address. This is not really feasible due to NAT routers, dynamic IPs etc.

    What I think should be doable is restricting access so that only one person can be logged in under the same member ID at any one time. What do you think of this?

    [/quote]

    Restricting to one person logged in at a time is not really useful. It does not overcome the problem.

    Reporting user details in such a way as to identify misuse would at least enable me to use the suspend function if I wanted to. Is there any way for you to report with some certainty how many different people are using the account. It would seem Google are able to detect "unique visitors".

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    rugbysid commented  · 

    I would like to draw attention to this issue. My intention was to post in this section because it is a current issue. I replied to a post after doing a search and it was posted in the wish list section

    I think it is time to address this issue again.

    I now have a membership site thanks to WA. I'm pretty pleased with it and how it runs.

    I've sold my first membership...the problem for me is that, as far as I can tell and after only a couple of days, 4 people are using it !

    My WA system gives me no clue that this is happening and no way to prevent it.

    I only know because I only have only one membership and I have Google Analytics installed.

    GA tells me about the unique visitors to my pages.. First there was one, then there were 3, now there are 4.

    I can understand the people who say they want any number of logins open. It appears to be for admin purposes...so that can be made a special case or have security on or off

    I am not a technical person so I do not know what is possible, BUT the very least that should be done is to inform admin how many different addresses are logging in with the same ID.

    I can see many valuable uses for WA. If this issue is not addressed "Members Only" pages is not one of them.Please do something about it.

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    rugbysid commented  · 

    I think it is time to address this issue again.

    I now have a membership site thanks to WA. I'm pretty pleased with it and how it runs.

    I've sold my first membership...the problem for me is that, as far as I can tell and after only a couple of days, 4 people are using it !

    My WA system gives me no clue that this is happening and no way to prevent it.

    I only know because I only have only one membership and I have Google Analytics installed.

    GA tells me about the unique visitors to my pages.. First there was one, then there were 3, now there are 4.

    I can understand the people who say they want any number of logins open. It appears to be for admin purposes...so that can be made a special case or have security on or off

    I am not a technical person so I do not know what is possible, BUT the very least that should be done is to inform admin how many different addresses are logging in with the same ID.

    I can see many valuable uses for WA. If this issue is not addressed "Members Only" pages is not one of them.

    Please do something about it.

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    rugbysid commented  · 

    Fair enough, if by IP is too difficult then by ID sounds good to me.

    That is more or less how my post started out...before I started editing! I was thinking in terms of a variable which specified the maximum number of logins for an account. It would have an Admin editable default of 1 at creation of the account but could be raised on any given account if required.

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    rugbysid commented  · 

    I intend using WA to provide information for a fee via membership and restricted access.

    I really like what WA offers. More security would be very useful. The current situation is a real weakness. Multiple paid membership levels and the ability to restrict access is great - but then allow any number of people to login on one membership! It could potentially cost the provider a fortune and you would not even know it is happening.

    How about having field "Number of login addresses" for each account.

    It defaults to whatever you want to set it to (I would set it to one) but can be increased for your own purposes as expressed above or on request from valid users.

    Each account could have fields for the top 5(?) addresses most used so you can see how an account is being used.

  2. 58 votes

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    rugbysid supported this idea  · 
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    rugbysid commented  · 

    Hi England

    You say...

    "This new package is a full blown member management system just like WA..."

    I looked at it. In my opinion...Not by any stretch of the imagination.

    The sellers do not claim that it is a member management system, they talk in terms of it being an Ecommerce Manager. Yes, the software does allow members to sign up - but it is a minor feature with little functionality.

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