Director Communication
My feedback
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486 votes
Team Husky
responded
Sorry for the late update.
The first step was finished and emails can now be carbon copied to contact’s alternative emails. To do so the contact fields which store the alternative emails must be explicitly marked on the email setting page.
Unsubscribing will unsubscribe all alternative emails simultaneously because they all belong to the very same account. The person clicking “unsubscribe” is warned about this on the unsubscribe page.
For now we paused the development of this feature. but not for good. :) So I’m changing this wish status back to “collecting comments”.
Thank you everyone for a valuable feedback.
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commented
With the current design I'd recommend a messaging change (".....contacts primary email will also be sent to their secondary email")—sent vs copied. While it may be "copied" on the backend, I think that term may be confusing for users (based on my own industry knowledge). All the user needs to understand is that all opted in emails will be sent to both primary and secondary emails.
In terms of the other use cases stated below in comments—could the member account instead be considered as a household account that contains multiple individuals. This mental model would allow for individual authentication and email preferences.
Also, please let me know when this feature is available so that we can move away from Constant Contact and do everything we need to with WA.