Kyle Vogel
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158 votes
Evgeny Zaritovskiy
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Kyle Vogel
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An error occurred while saving the comment Kyle Vogel
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Oleg - back in 2017, the statement was made that this might happen by the end of that year. It is now 2020. We just became Wild Apricot subscribers and paid for a year in advance. I can honestly say that I would probably have gone with a different provider if I had known that ACH/EFT payments were not accepted. Most of our small owners are on a tight budget as it is and are not fans of paying credit and debit card processing fees. Which means, they will continue to send me in paper checks each month to pay their dues. For me, this defeats the purpose of having an online membership login presence because it doesn't reduce the workload for me on the back end.
Other property management and association management software include ACH/EFT processing as default, so it is surprising that a solution like Wild Apricot is so far behind the times on payment acceptance options.
Hoping for a positive resolution to this before our renewal next year.