can I reset (increase) the "registration limit" once the limit is reached and the signup disabled?
reset (increase) the "registration limit" once the limit is reached and the signup disabled?
My event was set at 20. It registration was disabled when the limit was reached. In the registration type window, I have now increased the limit to 30. That is confirmed on the screen. However the system is advising that the registration is still disabled as the original 20 was reached. It is not "resetting" to the new higher value. How can I get it to reset?
Denise Wilson McDermid
shared this idea
-
James Stroud
commented
I have the exact same issue now but this just occurred on Oct 31, 2021
So this is a bug in my opinion. We had a limit of 40 and it was reached so this was the status
Allow registration
Public registration is not currently available because the event's registration limit has been reached.I changed the registration limit to 60 and the status did not change, no one is allowed to register. In the admin view I see this
Event registration limit 65 Sold outI even toggled on and off the Allow Registration switch and that had no affect
-
Sorry, for the two month delay.
Actually, this functionality should work properly and it looks more like a bug.
However at first glance I can't find any issues with your current events.If there are any please let us know.
Yuri Karatunov
Event Management features team at Wild Apricot
