2 results found

1. Different membership renewal reminders for auto-renewal

   I would love to be able to send a different reminder email for those members who are set up for automatic renewal. I get a lot of negative feedback from members who are getting the three reminder emails regarding their membership when they are set up for automatic renewal. I do put text in bold to disregard the message if they are set up for automatic renewals, but it doesn't really seem to penetrate. I would like to see a different email that I could send to them; something like, "Your membership is set up to automatically renew in two weeks..." and "...thanks for all the fish."

   I would love to be able to send a different reminder email for those members who are set up for automatic renewal. I get a lot of negative feedback from members who are getting the three reminder emails regarding their membership when they are set up for automatic renewal. I do put text in bold to disregard the message if they are set up for automatic renewals, but it doesn't really seem to penetrate. I would like to see a different email that I could send to them; something like, "Your membership is set up to automatically renew in two… more

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   Work in progress  ·  AdminGleb Kamenetsky (Product Manager, Wild Apricot by Personify) responded

   Hello, and thank you for your feedback.

   
   

   This functionality will be included as part of a broader feature for optional recurring payments, which is currently in development: https://forums.wildapricot.com/forums/308932/suggestions/8826454

   
   

   We’ll be sure to share an update once the feature is released.

2. Allow to set specific sending time for automatic event emails

   I would like to have the ability to modify the event notification email reminder time. As currently designed, the notification goes into the queue 30 minutes before meeting time. This doesn't mean it goes out at that time so members are getting the email 9-12 minutes after that, whichi gives a 20 minute notice. The reason we put an event reminder on the day of the event is so people don't forget it and ensure it's part of their daily schedule. This 20 minute notice does not do that especially considering our meetings go out to members across the community and all have to drive to the meeting location. By the time this notice goes out, for those that remember, they have already left, for those that have forgotten, 20 minutes isn't enough time to get them there on time.

   To resolve this I would like to see the ability to modify the time so I can adjust the time the notice is sent out, or if that is not feasible, at least give a one hour notice.

   Fred

   I would like to have the ability to modify the event notification email reminder time. As currently designed, the notification goes into the queue 30 minutes before meeting time. This doesn't mean it goes out at that time so members are getting the email 9-12 minutes after that, whichi gives a 20 minute notice. The reason we put an event reminder on the day of the event is so people don't forget it and ensure it's part of their daily schedule. This 20 minute notice does not do that especially considering our meetings go out to members across the community… more

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   34 comments  ·  Emails  ·  Delete…  ·  Admin →
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   Work in progress  ·  AdminGleb Kamenetsky (Product Manager, Wild Apricot by Personify) responded

   We're glad to share that this feature is currently in development.

   We've taken the feedback you provided into account — thank you for sharing it!

   The release is currently planned for Q3 2026, and we'll update this thread once the feature is live.