The position of the add guest registration is too obscure. It should be inserted in the registration form at the very top before the user‘s part of the form.
As an example we collect reservations which include guests. So by the time the registrant gets to the very bottom of the form where it states “Add Guest” it doesn’t have the same impact. Some think they’ve already added their guests (by making the restaurant reservations).
We have to modify about 10 percent of the registrations to add a guest and collect additional funds due to this.
Dan Potts
The position of the add guest registration is too obscure. It should be inserted in the registration form at the very top before the user‘s part of the form.
As an example we collect reservations which include guests. So by the time the registrant gets to the very bottom of the form where it states “Add Guest” it doesn’t have the same impact. Some think they’ve already added their guests (by making the restaurant reservations).
We have to modify about 10 percent of the registrations to add a guest and collect additional funds due to this.