I have discovered that when a member renews their membership and at the same time changes their membership level (either increases or decreases contribution level) that the renewal date does not move but remains the current date and will have to be manually change. This is a big problem when you are trying to get your membership to increase contributions. Technical support told me that this is an ongoing problem. Are there any fixes in the works or a possible work around?
I have discovered that when a member renews their membership and at the same time changes their membership level (either increases or decreases contribution level) that the renewal date does not move but remains the current date and will have to be manually change. This is a big problem when you are trying to get your membership to increase contributions. Technical support told me that this is an ongoing problem. Are there any fixes in the works or a possible work around?