I agree with other posters - this is a real issue for our organization as our memberships are considered "individual" although many members from one institution/company may have a single billing contact who wants to log in and pay their invoices but is not a member themselves and does not want to be in our organization database. We find the bundles to be complicated and create issues year to year as the individual members within an institution/company who join us often change year to year and move around within companies in the industry. Additionally, events are held throughout the year and not every member from one company attends every event, so I don't feel the bundle capabilities really support group invoices the way we need them.
At a minimum, we'd like the ability for a website administrator to go in and select a set of invoices to include in a group invoice and specify an e-mail address to send the invoice to - so that person can make a payment and the payment be applied to the individual accounts.
Ideally, we'd like the ability to set up billing contacts and allow members to specify the billing contact upon registration for membership/events and have a login for the billing contact to go in, view invoices, select the ones to pay, and then make a payment.
What we find, is that billing contacts at companies are asking the members for their login information, logging in as the member, and then making a payment. This is really a privacy issue as the members may feel uncomfortable refusing to provide their login information to an employer who is paying for the expenses.
Anonymous
I agree with other posters - this is a real issue for our organization as our memberships are considered "individual" although many members from one institution/company may have a single billing contact who wants to log in and pay their invoices but is not a member themselves and does not want to be in our organization database. We find the bundles to be complicated and create issues year to year as the individual members within an institution/company who join us often change year to year and move around within companies in the industry. Additionally, events are held throughout the year and not every member from one company attends every event, so I don't feel the bundle capabilities really support group invoices the way we need them.
At a minimum, we'd like the ability for a website administrator to go in and select a set of invoices to include in a group invoice and specify an e-mail address to send the invoice to - so that person can make a payment and the payment be applied to the individual accounts.
Ideally, we'd like the ability to set up billing contacts and allow members to specify the billing contact upon registration for membership/events and have a login for the billing contact to go in, view invoices, select the ones to pay, and then make a payment.
What we find, is that billing contacts at companies are asking the members for their login information, logging in as the member, and then making a payment. This is really a privacy issue as the members may feel uncomfortable refusing to provide their login information to an employer who is paying for the expenses.