I could not agree more. Our largest donors are retirees. This problem is causing us much handholding and crippling our efforts to get the older generation to convert from hardcopy communication. It is eating into our justification for choosing Wild Apricot. Further and ironically, before posting to this forum, in order to log in, I had to use "forgot password" Guess what? I was only required to put in an 8 character password and also was provided with the "little eye" so I could verify I had typed it correctly. WHY CAN THIS NOT BE DONE FOR REGULAR PASSWORD MANAGEMENT. This has to be a no brainer. Who do I need to talk to??
I could not agree more. Our largest donors are retirees. This problem is causing us much handholding and crippling our efforts to get the older generation to convert from hardcopy communication. It is eating into our justification for choosing Wild Apricot. Further and ironically, before posting to this forum, in order to log in, I had to use "forgot password" Guess what? I was only required to put in an 8 character password and also was provided with the "little eye" so I could verify I had typed it correctly. WHY CAN THIS NOT BE DONE FOR REGULAR PASSWORD MANAGEMENT. This has to be a no brainer. Who do I need to talk to??